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Windows 7 My Computer keep crashing

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zentos

Well-Known Member
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Jul 5, 2013
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37
Hey.
My computer keep chrasing with different kind of code. The most frequent is. IRQL_NOT_LESS_OR_EQUEL, SYSTEM_SERVICE_EXCEPTION,BAD_POOL_HEADER.

I have had this computer for over 2 years and no bsod but then here 4 month ago it began chrasing. I havent change any of my hardware.

OS: Win 7 64bit- Home premium
Version: 6,1,7601 SP 1 Build 7601
Processor: AMD Phenom(TM) x4 955 3,2 Ghz
Memmery: 4Gb


I have attached my dump files.
 

Attachments

Last edited by a moderator:
Solution
jcgriff2
Re: My Computer keep chrasing

Hi -

Thank you for the ZIP file.

The BSOD occurred 3.27 seconds after boot. The dump was VERIFIER_ENABLED but named no 3rd party driver, which is normally indicative of unknown hardware failure. If not for the 2005 asacpi.sys driver, I would suggest hardware diagnostics at this time.

The bugcheck was 0xc1 (,,,0x32) = a driver wrote to an invalid section of the special pool. The Windows NT Kernel was named as the probable cause, but this is simply a default and not the actual cause. The dump pointed in the general direction of both RAM & HDD.

I can only tell you from experience that an outdated ATK0110 driver has the ability to cause dump files to resemble those usually seen...
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Yes, I reinstalled the windows on a new hard drive. I will let you know what the diagnostics tells me
 

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I have looked at the page you have linked and I find it confucesing, Can you explane it for me?
 

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Scroll down to here:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Click to expand...
Then follow the instructions as you go line-by-line
 

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Okay I have replaced my Ram and it seems to be going better. Is it bad when I am gaming that my gpu is over 60 degrees Celcius?
 

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I presume that this is a desktop computer - laptop graphics generally run a bit hotter than desktops
That being said, low 60's shouldn't be a problem. High 60's bear looking into - but it will depend on the exact make/mode of your GPU.
 

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The highest I have seen is 69 degrees.
And the computer seems to do BSOD again. I think it's my graphic card.
I have uploaded the latest minidump files.
 

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1) Please stop reinstalling Windows, it's making us retrace our steps. For example, the 2005 version of ASACPI.sys is installed again.

2) Please update the Asus ATK0110 ACPI Utility driver again.

3) Please run these hardware diagnostics: Link Removed If you suspect the video card, then be sure to run both sets of video stress tests (and watch the temps while running the stress tests).

Out of 3 memory dumps there were 3 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- compatibility issues (3rd party hardware/drivers)
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Link Removed or Link Removed ).



Analysis:
The following is for informational purposes only.
Code: 
[font=lucida console]**************************Sun Aug 18 06:20:48.932 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\081813-15600-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18205.amd64fre.win7sp1_gdr.130708-1532
System Uptime:[B]0 days 0:06:49.492[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!ExDeleteNPagedLookasideList+692f )[/B]
BugCheck [B]19, {3, fffffa80073fb940, fffffa80073fb940, 0}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments:
Arg1: 0000000000000003, the pool freelist is corrupt.
Arg2: fffffa80073fb940, the pool entry being checked.
Arg3: fffffa80073fb940, the read back flink freelist value (should be the same as 2).
Arg4: 0000000000000000, the read back blink freelist value (should be the same as 2).
BUGCHECK_STR:  0x19_3
  BIOS Version  1301  
  BIOS Release Date  07/05/2011
  Manufacturer  System manufacturer
  Product Name  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Aug 17 17:16:31.962 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\081813-15132-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18205.amd64fre.win7sp1_gdr.130708-1532
System Uptime:[B]0 days 0:28:27.133[/B]
Probably caused by :[B]dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148 )[/B]
BugCheck [B]10E, {1f, fffff8a00cce1630, 0, 6958b}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments:
Arg1: 000000000000001f, The subtype of the bugcheck:
Arg2: fffff8a00cce1630
Arg3: 0000000000000000
Arg4: 000000000006958b
BUGCHECK_STR:  0x10e_1f
  BIOS Version  1301  
  BIOS Release Date  07/05/2011
  Manufacturer  System manufacturer
  Product Name  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Aug 16 10:11:47.482 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\081613-30685-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18205.amd64fre.win7sp1_gdr.130708-1532
System Uptime:[B]0 days 0:03:07.042[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KeWaitForMutexObject+9f )[/B]
BugCheck [B]50, {ffffffffffffff84, 1, fffff80002a8d89f, 0}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments:
Arg1: ffffffffffffff84, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff80002a8d89f, If non-zero, the instruction address which referenced the bad memory
   address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
  BIOS Version  1301  
  BIOS Release Date  07/05/2011
  Manufacturer  System manufacturer
  Product Name  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code: 
[font=lucida console]**************************Sun Aug 18 06:20:48.932 2013 (UTC - 4:00)**************************
[B]ASACPI.sys  Sun Mar 27 22:30:36 2005 (42476C4C)[/B]
nvmf6264.sys  Thu Jul 30 19:48:18 2009 (4A723142)
nvstor64.sys  Tue Aug  4 20:31:07 2009 (4A78D2CB)
amdxata.sys  Fri Mar 19 12:18:18 2010 (4BA3A3CA)
nvstor.sys  Fri Mar 19 16:45:11 2010 (4BA3E257)
gfibto.sys  Thu Sep  1 21:31:28 2011 (4E6031F0)
viahduaa.sys  Mon Oct 22 04:11:15 2012 (5084FFA3)
aswRvrt.sys  Thu May  9 04:47:02 2013 (518B6286)
aswFsBlk.SYS  Thu May  9 04:47:16 2013 (518B6294)
aswMonFlt.sys  Thu May  9 04:47:23 2013 (518B629B)
aswTdi.SYS  Thu May  9 04:47:32 2013 (518B62A4)
aswrdr2.sys  Thu May  9 04:47:41 2013 (518B62AD)
nvvad64v.sys  Tue May 14 11:27:24 2013 (519257DC)
nvlddmkm.sys  Fri Jun 21 05:06:16 2013 (51C41788)
aswVmm.sys  Thu Jun 27 11:35:59 2013 (51CC5BDF)
aswSP.SYS  Thu Jun 27 11:37:21 2013 (51CC5C31)
aswSnx.SYS  Thu Jun 27 11:37:25 2013 (51CC5C35)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Aug 17 17:16:31.962 2013 (UTC - 4:00)**************************
cpuz136_x64.sys  Fri May 10 08:42:51 2013 (518CEB4B)
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hmm, I thought that I had updated ASACPI.SYS and I havent reinstalled windows since august 1st. The only change I have made is new Ram and CMOS battery.
But I will take a look at it when I come home.
 

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Not a problem. ASACPI.sys is a problem from long ago, so it'll keep rearing it's ugly head periodically.
 

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Okay I have started my desktop computer again after a few weeks where I left it alone. And when I started it the computer froze and I tryied to do a system restore and got this BSOD.
 

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ohh and my GPU dont get below 40 degrees. Is that not wierd?
 

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What are the results of the hardware diagnostics that I suggested?
Everything continues to point to a low-level/hardware problem.

Analysis:
The following is for informational purposes only.
Code: 
[font=lucida console]**************************Mon Aug 19 12:02:16.775 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\083013-14274-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18205.amd64fre.win7sp1_gdr.130708-1532
System Uptime:[B]0 days 0:00:14.336[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+537 )[/B]
BugCheck [B]3B, {c0000005, fffff80002bc9147, fffff8800892cb80, 0}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002bc9147, Address of the instruction which caused the bugcheck
Arg3: fffff8800892cb80, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]X64_0x3B_nt!ExAllocatePoolWithTag+537[/B]
  BIOS Version  1301   
  BIOS Release Date  07/05/2011
  Manufacturer  System manufacturer
  Product Name  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code: 
[font=lucida console]**************************Mon Aug 19 12:02:16.775 2013 (UTC - 4:00)**************************
[B]ASACPI.sys  Wed Jul 15 23:31:29 2009 (4A5E9F11)[/B]
nvmf6264.sys  Thu Jul 30 19:48:18 2009 (4A723142)
nvstor64.sys  Tue Aug  4 20:31:07 2009 (4A78D2CB)
amdxata.sys  Fri Mar 19 12:18:18 2010 (4BA3A3CA)
nvstor.sys  Fri Mar 19 16:45:11 2010 (4BA3E257)
gfibto.sys  Thu Sep  1 21:31:28 2011 (4E6031F0)
viahduaa.sys  Mon Oct 22 04:11:15 2012 (5084FFA3)
aswRvrt.sys  Thu May  9 04:47:02 2013 (518B6286)
aswTdi.SYS  Thu May  9 04:47:32 2013 (518B62A4)
aswrdr2.sys  Thu May  9 04:47:41 2013 (518B62AD)
nvvad64v.sys  Tue May 14 11:27:24 2013 (519257DC)
nvlddmkm.sys  Fri Jun 21 05:06:16 2013 (51C41788)
aswVmm.sys  Thu Jun 27 11:35:59 2013 (51CC5BDF)
aswSP.SYS  Thu Jun 27 11:37:21 2013 (51CC5C31)
aswSnx.SYS  Thu Jun 27 11:37:25 2013 (51CC5C35)
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Well I have bought new rams so they are find. I testet cpu and it passed, and the temp. was stabile at 55-57 degrees. my GPU test showed that the temp rose fast to over 71 degrees and I stopped it, becouse I got scarred that it would overheat.
 

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BTW when I update ASACPI.sys my computer restart by it self (standart), but when it load windows (if I get that far)there is for the most part some kind of error. either it freeze or it bugs again.
Am I during something wrong when I update the driver?
 

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What are the results of the hardware diagnostics that I suggested?
Click to expand...
Please run these hardware diagnostics: Link Removed If you suspect the video card, then be sure to run both sets of video stress tests (and watch the temps while running the stress tests).
Click to expand...
 

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well my cpu and video card passed. But I have talked to a friend, and he suspeced that it is either my cpu or motherboard. But since my cpu passed I think it is my motherboard.
 

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There are 9 sets of tests listed, what were the results of each?

1) Hard Drive diagnostics
2) Memory diagnostics
3) Anti-malware tests

4) Furmark
5) Prime95 (up to 3 tests - Blend, Small FFT's, Large FFT's)
6) MemtestG80 and MemtestCL
7) Video Memory stress Test/Artifact Locator
8) OCCT
9) CPU Stress tests

Once you've run through those tests, then you can do this: Link Removed
After doing this you'll be more sure if it's the mobo or not.
 

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Okay I have installed a new motherboard and cpu and it looks like the problem is gone.'
 

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So I would like to thanks for your help and patiens
 

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