Now i got internet connection and when i type the password its loading like 5 minutes and and the pc turn immediately to sleep mode.If there is no local user defined on the computer and if there is no internet connection and if all defined users have passwords, then that's what happens. Try connecting the computer to internet and see if you get the login screen.
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Then, your computer is probably connected to the router only, but without an internet connection. Are you sure about the internet connection that it is active? Don't confuse the router connection with internet connection.Now i got internet connection and when i type the password its loading like 5 minutes and and the pc turn immediately to sleep mode.
I'm sure I have an internet connection through the router, and I tried all the ways and it does not let me get into safe mode.Then, your computer is probably connected to the router only, but without an internet connection. Are you sure about the internet connection that it is active? Don't confuse the router connection with internet connection.
You can also try to go into safe mode (as suggested previously) with network access and see what happens. If you succeed to login, then I would suggest to make also a local user account with password that you can remember, to be able to access your computer at any time.
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Everything work fine before that problem happened, i remember before that problem happened i put the computer to sleep mode and when i tried to wake the computer nothing happened there was a black screen so i did a restart and turned on the computer it showed me the problem that is now.What exactly happens when you try to get in safe mode? Please give us some more details, if you really want help. You could even take pictures of different stages and post them here.
The day before all this started, everything worked as expected? Try to remember what exactly you did before shutting down the computer. You might be the victim of a ransomware attack.
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I tried all the ways to get into a safe mode it did not work, and nothing happened when i press ctrl+alt+del.Have you tried to enter safe mode as bochane suggested?
What happens if you press Ctrl+Alt+Del when you get to the lock screen? If it works, you will probably be presented with a request to enter your credentials and after that the problem is solved. Try this and let us know what happened with screenshots (for relevant stages) , if possible.
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