Well, that explains a lot.
The advanced system care 10 is made by IObit I believe, and that carries quite a payload of spyware viruses in it and I remove it from every system I see it on. It's definitely not on my approved utilities list. Just because you can get something for free doesn't mean it's going to work well or be virus free.
As neem mentioned, that's one of the biggest problem with windows computers in general, and that's people downloading utilities they find randomly on the Internet that claim to be a panacea to fix all the problems with your computer--and most of them don't or can't do what they claimed. In this case, we tried buying a license for the paid version of the ASC (advanced system care) and...