My windows 7 laptop crashes randomly

Discussion in 'Windows 7 Help and Support' started by Gal40, Jan 31, 2015.

  1. Gal40

    Gal40 New Member

    Joined:
    Jan 31, 2015
    Messages:
    1
    Likes Received:
    0
    Can someone help?
    if i need to give any info about the computer or any log of something please tell me how i get them.
    tnx
     
  2. Trouble

    Trouble Noob Whisperer

    Joined:
    Nov 30, 2009
    Messages:
    13,845
    Likes Received:
    833
    Hello and welcome to the forums.

    First make sure your machine is configured properly to facilitate the collection of .dmp files.
    Then……Please read the first post in this sticky thread here How to ask for help with a BSOD problem
    Do your best to accumulate the data required.
    Run the SF Diagnostic tool (download and right click the executable and choose run as administrator)
    Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.Likewise RAMMon. Export the html report, put everything into a desktop folder that you've created for this purpose, zip it up and attach it to your next post (right click it and choose send to, compressed (zipped) folder.
     

Share This Page

Loading...