Windows 7 Need Help Debugging Random BSOD on New Laptop: Analyzing .dmp Files

[honeywish]

Hi~ I've been getting random BSOD, and I'm wondering if anyone can help me debug the .dmp files since I don't really understand how to read it... My laptop is fairly new, less than a month old.

I've attached the past 3 .dmp files

View attachment 102510-51371-01.dmp
View attachment 101510-24195-01.dmp
View attachment 101910-25584-01.dmp

Thank you!

 

[TorrentG]

Hi...

Remove ZoneAlarm and issues are fixed.

 

[honeywish]

Thanks for the quick reply! ZoneAlarm's the issue? Umm... would you know if there's a way to get around it, or can you suggest some other firewall that i can install?

 

[TorrentG]

Use the built-in Windows Firewall. It's excellent and all you need.

ZoneAlarm needs to be configured properly for your network, as do all machines (including router), so stops do not occur. That's could be an entire collegiate course in itself.

 

[honeywish]

ok~ thanks again for your help!!