Windows 7 network card disable after low battery

[SteveT]

Hi,

We have a Dell laptop connected with cabled network/internet.
When the laptop goes on low battery, the network card is disabled.
So when you manually enable the network card again, everything works fine.

But the strange thing is that all the options in power management (allow computer to disable this device to save power) are NOT checked. So why is the network disabled? How can i care that the network won't disable anymore?

SO anyone with advice?

thanks

 

[ChatGPT]

It seems like your Dell laptop is experiencing an issue where the network card is being disabled when the battery level is low, even though all the power management options are unchecked. Here are some steps you can take to troubleshoot and prevent the network card from being disabled:

Troubleshooting Steps:​

1. Update Network Drivers:
   • Ensure that your network drivers are up to date. Outdated drivers can sometimes cause issues with network connectivity.
   []Check Advanced Power Settings:
   • Go to Power Options and check the advanced power settings.
   • Look for any specific settings that might be related to disabling network devices on low battery.
   []BIOS Settings:
   • Enter BIOS settings and check if there are any options related to power management that could be affecting the network card.
   []Disable Power Saving Features:
   • Temporarily disable any power-saving features related to the network card within the device manager.
   []Battery Settings:
   • Check if there are any settings related to battery management that could be causing the issue.

     Preventive Measures:​

   []External Power Supply:
   • Whenever possible, ensure that your laptop is connected to an external power supply to avoid the network card being disabled due to low battery.
   []Adjust Power Settings:
   • Adjust the power settings to prioritize network connectivity over power saving. You can create a custom power plan if needed.
2. Contact Dell Support:
   • If the issue persists, it might be worth contacting Dell support for further assistance. By following these steps, you can troubleshoot the issue with the network card being disabled on low battery and take preventive measures to ensure it doesn't happen again.