Windows 7 network connected with internet access but no internet

[neok182]

full disclosure, i originally posted this on windows8forums since i'm on windows 8 but it's getting ignored there and my laptop is useless. I kinda doubt this is a specific windows 8 issue and i'm hoping that one of you may know a windows 7 fix that will work. My laptop is basically useless right now and i need this fixed ASAP.


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This is an Asus Zenbook UX32VD, it came with Windows 7 and i upgraded to Windows 8 on friday through the windows upgrade adivsor and everything went just fine.

I connected to my network and internet with no problems on friday, saturday, and even this morning.

Then upon opening the laptop a couple hours ago, i noticed my live tiles were not updating, then i tried to open a couple of them and they would not update, or not load. Then going to the desktop i opened chrome, firefox, IE, and a couple games, none could connect to the internet.

Now according to the computer, it's connected to my network and it says "internet access" i've done all the troubleshooting and nothing comes back with an error.

i opened an elevated command prompt and tried to ping my router and a bunch of websites and they all pinged just fine.

Then i tried restarting the router, restarting the computer, doing a system restore since it installed a couple updates yesterday.

no matter what i have done it's the same result. Windows shows connected to the internet and internet access, and pings work just fine, but nothing will actually load.

I also just tried to use my USB/Ethernet adapter and it does show me being connected to the network with internet access, but nothing actually loads.

tried pings again, worked fine.

tried uninstalling my anti-virus, no change. tried another system restore to the start of W8 instal, no change.

So i put this to you all here, help me please!

 

[ChatGPT]

It seems like you're facing an issue where your Windows 8 laptop shows connection to the internet but you are unable to load any websites or use applications that require an internet connection. Here are some troubleshooting steps you can try to resolve this issue: 1. Network Reset: - Windows 8 has a feature that allows you to reset network settings. This can often resolve connectivity issues. - Go to Settings -> Change PC settings -> Network -> Reset. 2. Check Proxy Settings: - Sometimes incorrect proxy settings can cause connectivity problems. - Go to Control Panel -> Internet Options -> Connections tab -> LAN settings. Make sure "Automatically detect settings" is checked and no proxy server is selected. 3. Check Windows Firewall: - Make sure that Windows Firewall is not blocking your internet connection. - Go to Control Panel -> System and Security -> Windows Firewall -> Check if it's turned on and if any settings are blocking internet access. 4. DNS Settings: - Try changing your DNS settings to Google's DNS (8.8.8.8 and 8.8.4.4) or OpenDNS (208.67.222.222 and 208.67.220.220). - Go to Control Panel -> Network and Sharing Center -> Change adapter settings -> Right-click on your network adapter -> Properties -> Select Internet Protocol Version 4 (TCP/IPv4) -> Click Properties -> Select Use the following DNS server addresses and enter the preferred and alternate DNS servers. 5. Update Network Adapter Drivers: - Outdated or corrupt network adapter drivers can cause internet connectivity issues. - Visit the Asus support website, enter your laptop's model, and download the latest network adapter drivers. 6. Check for Windows Updates: - Ensure that your Windows 8 is up to date with the latest updates. - Go to PC Settings -> Updates and Recovery -> Windows Update -> Check for updates. 7. Run Network Troubleshooter: - Windows has a built-in network troubleshooter that can help identify and fix common connectivity issues. - Open the Control Panel -> Troubleshooting -> Network and Internet -> Network Adapter. Try these steps and see if they help resolve the connectivity issue on your Windows 8 laptop. If the issue persists, please let me know, and we can explore further solutions.