new gpu BSOD help

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by hellios1, Feb 8, 2014.

  1. hellios1

    hellios1 New Member

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    hello everyone,
    i had just got my new GPU EVGA GeForce GT 630 and have windows 7 64 bit. I don't know why I'm getting the bluescreen please can someone help. here is the dmp file.
     

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  2. Alvonwin

    Alvonwin New Member

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    I don't know for windows 7, but after a month of trying everything to get rid of the BSOD with windows 8.1, I finally actualised
    my pc today and everything is now working ...even better than ever!
     
  3. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff88002fe866d, fffff880029f1f30, 0}
    
    Probably caused by : nvlddmkm.sys ( nvlddmkm+35166d )
    
    Followup: MachineOwner
    
    Hi,
    your dump file points to the gpu driver as the culprit although with only one dump file I'm a little limited on what I can tell you. As I couldn't get which type of system your using (lappie or desktop) then it could make a difference with your drivers. Laptop's usually get their drivers from the actual manufacturer whilst desktops can use drivers designed by the specific hardware vendor. I'll post links for updating your drivers but as I said if your using a laptop they might not be much help as you'll need to access the makers site.

    b57nd60a.sys Sun Apr 26 12:14:55 2009: Broadcom NetXtreme Gigabit Ethernet:
    http://www.broadcom.com/support/ethernet_nic/downloaddrivers.php

    nvlddmkm.sys Wed Oct 23 07:21:50 2013: GPU driver. Please uninstall using this application:
    http://www.wagnardmobile.com/DDU/ This will remove any bits of driver file left behind. Re-install latest driver version:
    http://www.nvidia.com/Download/index.aspx?lang=en-us

    smwdm.sys Tue Nov 29 19:20:52 2005: SoundMAX Integrated Digital Audio driver:
    http://soundmax-integrated-digital-audio.drivers.informer.com/

    Try updating the above if it doesn't help then I'm going to need more information about your set up. Please read the thread found here and post the results:
    http://windowsforum.com/threads/how-to-ask-for-help-with-a-bsod-problem.38837/
     
  4. hellios1

    hellios1 New Member

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    I'm going to try all the options you gave me, and sorry I have a desktop dell optiplex gx620
    My setup:
    CPU: Intel Pentium D 945 Dual core @3.4 GHz G
    PU: Nvidia Geforce GT 630 2 GB
    @810MHz
    RAM: 4 GB DDR2 2x2GB
    OS: Windows 7 64bit SP1
    PSU: LEPA 550 watt
    HDD:
    160GB Seagate 7200rpm Motherboard:JD958 - Dell Optiplex gx620


    Sent from my iPhone using WindowsForum
     
  5. hellios1

    hellios1 New Member

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    And I will keep you posted with all the things I will post from the forum you posted a link too.


    Sent from my iPhone using WindowsForum
     
  6. kemical

    kemical Windows Forum Admin
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    That's great I'll await your next post..
     
  7. hellios1

    hellios1 New Member

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    here is that and here is the cpu-z. i had to go into safe mode and disable nvidia driver to start computer and get the info
     

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  8. kemical

    kemical Windows Forum Admin
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  9. hellios1

    hellios1 New Member

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    My BIOS is on A11 the most recent BIOS ImageUploadedByWindowsForum1391982485.637541.


    Sent from my iPhone using WindowsForum
     
  10. hellios1

    hellios1 New Member

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    And i get this error when windows automatically installs the driver ImageUploadedByWindowsForum1391982909.597776.


    Sent from my iPhone using WindowsForum
     
  11. kemical

    kemical Windows Forum Admin
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    You need to follow my advice given in post #3. Code 1 means there is either no driver or the drivers are incorrectly configured. If your using windows update to install your drivers then stop. Windows update can install old or incorrect versions.

    Looks like your also missing a media driver of sorts... Might be your modem driver but check through the system webpage posted above.
     
  12. hellios1

    hellios1 New Member

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    I have to uninstall what windows installs and any type of driver t even start up the computer. The first time I tried the program I got an error. I will do it again when I get home from class today


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  13. hellios1

    hellios1 New Member

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    ok i did all of that and got this bluescreen now here is the info. agian i had to go to safe mode and uninstall driver to post this. and seriously you are a big help :)
     

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  14. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa8004c0d010, fffff8800f1f4bbc, 0, 2}
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+153bbc )
    
    Followup: MachineOwner
    
    Hi,
    same as before. GPU driver
    As the gpu is new and has done this from the day you first used it then we have to consider that either the os needs re-installing (whenever I fit new hardware I always re-install so nothing from the old regime is left behind), that there is some incompatibility with your machine and the card (your machine is getting pretty old) lastly that the new gpu may be defective.
    Can you check the card in a friends machine?
    What were you using before you bought the new card?
    Consider a re-install of the os.
     
  15. hellios1

    hellios1 New Member

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    Yeah, I can try and clean install and I was using a nvidia gt7600 and got the 630 to play some games. And yeah I'm in the process of building a gaming PC right now. It worked on my computer before, when I updated to win 7 it hasn't worked since


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  16. hellios1

    hellios1 New Member

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    I also had problems after 6 months with BSODs on XP and I had win 7 disk so I installed it hoping that I could get it to work again


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  17. kemical

    kemical Windows Forum Admin
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    Can you remember what the xp error was?
     
  18. hellios1

    hellios1 New Member

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    I believe that it was the nvlddmkm.sys error, i am positive it was the driver. I don't know why, when I updated the driver on xp to the latest driver it stopped working. So I rolled the driver back and got the same BSOD ever since then I have been getting the BSOD with any of the drivers


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  19. kemical

    kemical Windows Forum Admin
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    Did you get a bsod with the nvidia gt7600?
     
  20. kemical

    kemical Windows Forum Admin
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    Also try running these tests to rule out other possibilities.

    Download and run this application to test your RAM:
    http://www.memtest.org/

    Rightclick on the C drive, choose properties, look along the top for Tools and then click error checking. Tick any boxes to repair sectors.
     

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