ntkrnlmp.exe BSOD (I know that thread already exist, but my is other)

Discussion in 'Windows 7 Help and Support' started by plcezarpl, Apr 21, 2012.

  1. plcezarpl

    plcezarpl New Member

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    Hi,
    I've got a very big problem with my "loved" Win7.
    When I was watching YT I had the BSOD, but I didn't know that was BSOD. Everything just lagged, screen stopped showing, sound too, I could ONLY move the mouse. That screen looked weird, like some black, red and green pixels in random places.
    Memtest 86+ after 1 run - no errors

    I'm not able to give you the exact specifications because I'm running Safe Mode.
    RAM 2x4GB Kingston and 2x2GB Golden (I don't remember 2nd word, sorry)
    Intel i5-650 3.33GHz
    nVIDIA GeForce GTX 460 SE
    Motherboard: Gigabyte P55-UD3L
     
  2. plcezarpl

    plcezarpl New Member

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    what?
    I don't know what you mean.
     
  3. Elmer

    Elmer Extraordinary Member

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    Hi plcezarpl and Welcome to The Forum.

    We really need to see the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    To ensure minidumps are enabled:
    Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    Under the Advanced tab, click on the Startup and Recovery Settings... button.
    Ensure that Automatically restart is unchecked.
    Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    OK your way out.
    Reboot if changes have been made.

    The .dmp files are located at C:\Windows\Minidump. Until a .dmp file is generated, the Minidump folder may not exist.

    Go to your C:\Windows\Minidump folder. Copy the .dmp files to a new folder on your desktop. Zip up that folder and attach to a post.

    Please see: How to ask for help with a BSOD problem Following Method 2:
    Download
    and run the SF Diagnostics Tool. Right click the SF Diag tool and select Run as Administrator before running. When the reports have been created, zip them up and attach to a post.

    Download and run CPU-Z. Take screenshots**/snips of the CPU tab, Mainboard tab, Memory tab and all the slot #'s under the SPD tab.
    Go to Post Reply, click on the Go Advanced button and attach the screenshots**/snips to your post for all the RAM experts to see by using the paper clip you will find on the top toolbar. Do not zip them up.
    **
    If screenshots, please crop.

    Also see: http://windows7forums.com/blue-screen-death-bsod/71079-help-us-help-you-filling-your-system-specs.html

    When attaching dmp files, PLEASE put them in a single zipped folder
     
  4. plcezarpl

    plcezarpl New Member

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    Here are the things you wanted.
    Sorry for long reply, but I wasn't able to work on this computer, was crashing still.
    I can't give you .dmp file, because I don't have enough access(?!). I am the system administrator.
     

    Attached Files:

  5. plcezarpl

    plcezarpl New Member

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    can anyone help me?
     

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