Windows 8 Office 2013 not responding when exiting word, powerpoint and excel

MinecraftKid45

Well-Known Member

Joined

Jun 1, 2015

Messages

80

• Jul 11, 2015

• #2

Uninstall the program,
Navigate to "Start>Computer>C:\programfiles\microsoft" and delete Office 2013.
If not similar to the directory

 

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Trouble

Noob Whisperer

Joined

Nov 30, 2009

Messages

13,722

• Jul 12, 2015

• #3

Maybe first before uninstalling you might want to try to repair the installation.
Control Panel, Programs and Features, select Microsoft Office 2013, click the "Change" option from the menu tab and see if the "Repair" option might help.

 

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W

win7aev1004

New Member

Joined

Jul 10, 2015

Messages

3

• Jul 12, 2015

• Thread Author
• #4

I tried the repair option before and it didnt fix the problem. And I deleted the office folders in the program files and program files x86 folders, however, powerpoint stops responding, but word closes fine.

 

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MinecraftKid45

Well-Known Member

Joined

Jun 1, 2015

Messages

80

• Jul 19, 2015

• #5

Hmm... this is really weird! I know you're probably upset because that program costs $$!

 

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MinecraftKid45

Well-Known Member

Joined

Jun 1, 2015

Messages

80

• Jul 19, 2015

• #6

Try installing Microsoft Silverlight, or if it doesn't work try the most recent version of Microsoft .NET

I can post links if you want!

 

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Neemobeer

Cloud Security Engineer

Staff member

Joined

Jul 4, 2015

Messages

8,994

• Jul 19, 2015

• #7

Both Outlook and Word rely heavily on two DLL libraries. MSO.dll (This contains a lot of generic office code, including the spell checker) and combase.dll, this is part of the .NET framework. If you already tried the repair function in the Office installer, then I would try completely uninstalling Office and .NET framework 4 and re-install both.

 

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Solution