On and off black screen after sleep

urgentquestions

New Member
Stats: Sony VAIO All in One PC 64

Well basically what happened was, I put the computer to sleep using the FN+F8 keys on the keyboard (Logitech MK320 Wireless). About maybe an hour or an hour an a half, I clicked the space bar, it woke up, and I put in the password. It quickly logged in, and as soon as it logged back in, the screen went completely black. It didn't shut off it just went completely black. After waiting for it to come back up, I soon realized there was something wrong. I tried everything I could, until I eventually manually shut it down (power button). I turned it back on, the VAIO logo popped up, and then it went black. Then a few seconds later a mouse popped up, and then you could HEAR the Microsoft power up music. But it still was black. Important to note, sound could be heard. I even did the fast clicking of F8, it took me to the menu where it asks to repair or boot in safe mode, but the screen went black before I could choose an option. Another try I made it, and booted it in Safe Mode, Normally, Repair Mode, but they ALL gave black screens. So it seems that main issue is, the screen will not remain, once you think everything is going fine, it shuts off to the black screen. Why won't it stay lit? << Also the screen (when it does stay lit for those few seconds) it has a dark tinge to it. What is the issue?
 


holdum333

Banned
Hi! Do you have another monitor you can try? The newer TV's can be used for a monitor! Are all the cables secure to the monitor?
This says the OS is W8. Is this your make and model. ON my Toshiba FN+F8 turns the WI-Fi off and on. Have you used that before to put your PC to sleep?
Micro Center - Computers and Electronics
 


urgentquestions

New Member
It's Windows 7 and those keys (FN+F8) on the Logitech MK320 keyboard, make the computer sleep.
 


holdum333

Banned
Hi! OK I believe you!
Try unplugging the power. Hold the power button for 20 seconds. Then plug the power back in. Try booting into windows again! I'm not familiar with all-in-ones, but this should clear the memory and discharge the caps! Worth a try!
 


Last edited:

urgentquestions

New Member
Will it delete everything?
 


holdum333

Banned
Will it delete everything?
This is a procedure that is preformed mostly for lap tops. No it won't delete any thing.
I don't know if it is the solution for your issue. Not having your PC in front of me, I can only suggest things I have tried before.
It sounds like you are in a loop and your PC keeps going into sleep mode or your monitor has bit the dust.
It will only clear the BIOS and might get you out of the boot loop!
It won't hurt or lose any thing!
Once you have unplugged all of your equipment, wait 30 seconds for any residual power to drain from your devices. You can help this process by pressing the power button of your PC. Although the PC is not plugged in, pressing the power button will help drain all left over power from the unit’s motherboard.
 


Last edited:

urgentquestions

New Member
Would it make a difference if I were to unplug it from the computer instead of the wall outlet (I would have to move furniture to get to it)
 


holdum333

Banned
You can unplug it from the computer. You just need to remove the power from your PC. When the power off, hold the power button on for 20 seconds. Then plug the power back on and see in your PC will break the loop and boot into windows!
Once you have unplugged all of your equipment, wait 30 seconds for any residual power to drain from your devices. You can help this process by pressing the power button of your PC. Although the PC is not plugged in, pressing the power button will help drain all left over power from the unit’s motherboard.
 


holdum333

Banned
This procedure is called a power cycle and you might get lucky!
 


urgentquestions

New Member
I will try it. Thanks for all your help!
 


holdum333

Banned
Your welcome! We could try to restore back to factory also. If you post your make and model number, other members might have some suggestions! Let us know how it goes!
Sorry I missed make and model number! This will cause you to lose ally your data and will take you back like it was the day you took it out of the box!
SONY | eSupport - How to recover the computer to the original factory condition using the F10 key.
 


Last edited:

urgentquestions

New Member
Unfortunately it didn't work
 


holdum333

Banned
Well it was worth a try. What do you think about back to factory in my reply #11?
Clicking F10 might give you more options. I'm not familiar with Sony computers!
 


urgentquestions

New Member
Do you know how to save all the information on the computer before I reset it to factory settings?
 


holdum333

Banned
There all several ways you can do that, but it can get fairly complicated. You could boot with a Linux OS and put the data on a external Hard Drive. If you could get to the Hard drive you could use a docking cable and attach it to a working PC.
Here's a link from HTG!

How to Recover Files From a Dead Computer
 


Neemobeer

Windows Forum Team
Staff member
I would verify all your drivers are current as well as the BIOS before you do any kind of restore.
 


holdum333

Banned
I would verify all your drivers are current as well as the BIOS before you do any kind of restore.
Hi Neemoheer! How would the OP do that if they can't boot into windows??;)
 


Neemobeer

Windows Forum Team
Staff member
I mis read it. I thought he was able to get in after the reboot. This could likely be an issue with thr monitor. If you can make a bootable linux usb on someone elses computer and try to boot into that if it works then Windows is most likely corrupt. If you get the same issue then its a bad display
 


holdum333

Banned
I mis read it. I thought he was able to get in after the reboot. This could likely be an issue with thr monitor. If you can make a bootable linux usb on someone elses computer and try to boot into that if it works then Windows is most likely corrupt. If you get the same issue then its a bad display
I agree !! Post #2 Thanks for helping. I like team work;) @Neemobeer :up:
 


holdum333

Banned
Hi! urgetquestions! Would be nice to hear a up date about your computer status!;)
 


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.
Top