Michael Dreher
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I have a unknown device under this heading and trying to figure out what it is. Also have been getting a whea uncorrectable error.
Solution
kemical
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Hi,
have you updated your chipset drivers or chipset 'inf' recently? Also whea uncorrectable error is usually Bugcheck 124 meaning a hardware error occurred. Usual causes are overheating from overclocking.
If you want someone to read your dump files then please read this thread here as it will advise you on what to include:
Link Removed
Please post system specification.
Oh and i moved your thread to the correct section.
have you updated your chipset drivers or chipset 'inf' recently? Also whea uncorrectable error is usually Bugcheck 124 meaning a hardware error occurred. Usual causes are overheating from overclocking.
If you want someone to read your dump files then please read this thread here as it will advise you on what to include:
Link Removed
Please post system specification.
Oh and i moved your thread to the correct section.
Michael Dreher
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I have a Windows 8.1 alienware
Michael Dreher
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Does that windows 7 tool work on windows 8?
Michael Dreher
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whenever I try to update windows I get an error 80244022
kemical
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Thank you.
I went through the links and think this is your model:
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Yes. Remember to right click and run as admin.
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Michael Dreher
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i got the update to work by reseting it in services
Michael Dreher
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the compressed folder couldn't be uploaded because it is too large for the server
Michael Dreher
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first half of file
Michael Dreher
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second half of the dump file
kemical
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Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, ffffe001e695f028, be000000, 21136}
Probably caused by : GenuineIntel
Followup: MachineOwnerall your dump files are the same. Bugcheck 124 means a fatal hardware error has occurred. This bugcheck is usually seen when the user is overclocking and has heat issues.
So if you are overclocking please stop (I'm not sure if it's even possible to overclock a laptop but with yours being Alienware nothing would surprise me).
I see your running the Intel extreme tuning application so if you have made any changes please return to default values.
You might not be overclocking but could still be suffering from heat related issues. Ensure all vents are free from dust build up by using a small paintbrush.
Monitor your idle and full load temps using this app:
HWiNFO, HWiNFO32/64 - Download
Do you still have the unknown device?
Please update your laptop using the drivers found here (correct link this time). I also noticed you had a bios update which relates to thermal properties so may increase the fan speed.
Alienware 17 R2
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Please make the above changes and see how you go. Post any new dump files.
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