Population96

New Member
Joined
Jan 9, 2009
Messages
26

Introduction​

I've been struggling with the COM Surrogate dllhost.exe error messages for a while now. These errors always appeared in a window that had thumbnails (NOT video thumbnails, just the thumbnail view, with icons, e.g., Control Panel).

Investigation and Findings​

I think I have it all figured out. I found a million results stating it was a codec issue, but that is not the case for me because I have none installed, plus there’s no Windows icon codec.

So, I did my own messing around and uninstalled Adobe CS3 Master Suite. After that, I opened Control Panel and voila, no error. However, as a web designer, I use CS3 frequently, so that’s not the most suitable fix.

Testing with CS4​

To see if the problem didn't exist with a newer version, I tried CS4. After it was finished, I opened Control Panel, and sure enough, it errored again.

So, I went into the Programs and Features from the Control Panel and removed the following programs from CS4:
  • Version Cue
  • OnLocation
  • InDesign

That seemed to completely stop any and all COM Surrogate errors I have had.

Conclusion​

Let me know if this does/doesn't work for anyone else.
 
Solution
Thanks. I experienced the same problem after I installed CS4 Master Suite. After removing Version Cue, OnLocation, and InDesign, the problem disappeared.
I received the Com surrogate issue in build 6801 all the time but since i upgraded to build 6956 and then to build 7000 i have never received it again. What build are you currently using?
 
I'm actually running build 7000. Just installed it this past saturday. It was an upgrade from Vista SP1 with CS3 already installed prior to the upgrade.
 
Its a custom build I made since my laptop got stolen awhile back. For gaming and all that jazz ;-). I can't remember too much specifics other than its an Asrock board with a black box phenom quad running at 2.6qhz, 4 gigs of 1066 ram, 2x 500gig sata hard drives, an ati 4870x2, and a 1000w Corsair psu. I think I have all the right info on my PC dropdown under my user name.
 
Well at least you got the problem solved you said. Thats good thanks for the info. and feel free to up the rep as i am uping urs
 
Thanks. +Rep back. Yeah, that rounds out all the fixes I needed. There was this, the google chrome 64-bit issue, and the iTunes cd-rom driver problem. The latter was probably the worst. That one issue caused problems with everything. It even prevented me from accessing folders, throwing permission denial messages everywhere. How that works I don't know. But I hope this thread helps some people out.
 
Thanks. I experienced the same problem after I installed CS4 Master Suite. After removing Version Cue, OnLocation, and InDesign, the problem disappeared.
 
Solution