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Hello,
Situation:
I have an HP CP3505dn network printer set up with its own IP in our lab. It has printing restrictions that are configured from the printer's web interface that uses the name of a print job's owner (the job owner's username) to see who can print and who can't. Most of our computers are on XP x64, with one on Vista x64, and the usernames correspond to those of the Windows user accounts. Everything works great, with the printer picking up the Windows user account names and applying the appropriate restrictions.
Problem:
The problem is that a few computers moved to Windows 7 (pro x64) and for some reason, the printer can't seem to "see" the Win 7 user name anymore. In fact, when I check the print log, a blank user name appears when a Win 7 user submits a print job.
Is there a setting that I can enable in Windows 7 so that the user name gets picked up again by the printer?
Thanks!
Situation:
I have an HP CP3505dn network printer set up with its own IP in our lab. It has printing restrictions that are configured from the printer's web interface that uses the name of a print job's owner (the job owner's username) to see who can print and who can't. Most of our computers are on XP x64, with one on Vista x64, and the usernames correspond to those of the Windows user accounts. Everything works great, with the printer picking up the Windows user account names and applying the appropriate restrictions.
Problem:
The problem is that a few computers moved to Windows 7 (pro x64) and for some reason, the printer can't seem to "see" the Win 7 user name anymore. In fact, when I check the print log, a blank user name appears when a Win 7 user submits a print job.
Is there a setting that I can enable in Windows 7 so that the user name gets picked up again by the printer?
Thanks!
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