I don't think I can do any better and copy this letter received by a member on another site to which I belong:
"The bolding" is my own, as it is comical, in relatin to the main letter.
Link Removed - Invalid URL Link Removed - Invalid URL
Netgear says NO to beta drivers?
Netgear Drivers. At last after about a week of asking, a proper reply from Netgear!! (They could learn to spell though....LOL)
1/29/2009 4:22:00 PM
Hello Chris,
My name is Bob and I am a Level 2 Escalation Support Technician. I have read your case notes and I understand that you are requesting drivers for Windows 7.
Netgear will not be releasing any drives for Windows 7 Beta. There will not be any drives until Windows 7 is a regular release.
**If this was an original email case please DO NOT REPLY to this message, please
go to the email portal located at
Link Removed and reply from there.
A system generated e-mail will be sent to your e-mail address to inform you that we have responded to your inquiry. Please DO NOT REPLY to the e-mail sent to your e-mail address. Instead, If you want to reply to the message above and have additional query, please click "no" when the system ask you "Was your problem resolved with the information provided by the NETGEAR representative above?"
When you select YES, your case will be closed and a separate e-mail containing a survey link will be sent to you to measure your customer support experience.
***Please be aware that your case will auto-close after 7 days of inactivity***
Did you know that NETGEAR provides support for your home networking devices and PCs? One-stop solution! No need to call multiple vendors* for support. If you would like to learn more about the NETGEAR GearHead services please click here
Thanks again for choosing NETGEAR. Have a great day!
Sincerely,
Bob L.
Technical Support
NETGEAR, Inc.
NETGEAR Support Contact Information:
Call (Toll Free) 888-NETGEAR or with email support cases, update your case through the portal by visiting our web site at
Link Removed
For the latest updates to our manuals, drivers, and software, visit our web site at
http://kbserver.netgear.com/