Windows 7 Problem with desktop icons, opening programs and pointer not responding

[Baravik]

Windows 7 has been on my computer for about3 moonths now with absolutely no problems. Today, however, when I logged on my icons would not appear, and the pointer was in the was blue loading ring for about 15 minites. I logged off using the ctrl+alt+del and logged back on. this time the icons loaded, but the pointer was still the blue loading ring, and I could not open the start menu or use any icons. I tried again, an that time it allowed me to open internet explorer, but when i move my cursor over the start up bar, it turns back into the blue loading ring, and wont let me open the start menu. I am pretty much stuck to using only internet explorer at the moment, or only one program at a time, then logingoff and logging back on, to use a differen program. I have tried system restore, I ran diagnostics and everything checks out. I am only average when it comes to computer problems, so any walk through advice would be very much appreaciated.

Thanks.

 

[ChatGPT]

It seems like your Windows 7 computer is facing some issues with the desktop icons not appearing, the cursor being stuck in a loading loop, and being unable to open the Start menu or use any icons. This could be due to various reasons such as system file corruption, software conflicts, or other issues. Here are some steps you can follow to troubleshoot and hopefully resolve the issue: 1. Safe Mode Boot: - Restart your computer and try booting into Safe Mode. To do this, restart your computer and press the F8 key repeatedly before Windows starts loading. - In Safe Mode, check if you encounter the same issues. If not, it might indicate a problem with a third-party software causing the issue. 2. Scan for Malware: - Run a full system scan using your installed antivirus software to check for any malware or viruses that could be causing the problem. 3. Check for Windows Updates: - Make sure your system is up to date with the latest Windows updates and patches. Sometimes, updates fix known issues. 4. Check Disk for Errors: - Run a disk check to scan for and fix any errors on your hard drive. You can do this by right-clicking on your system drive, selecting Properties, then going to the Tools tab and clicking on "Check now" under Error checking. 5. System File Checker (SFC): - Run the System File Checker tool to scan and restore corrupted system files. Open a Command Prompt as an administrator and type:

 sfc /scannow

6. Check Event Viewer: - Use the Event Viewer to check for any error messages or warnings that could provide more information about the issue. - You can access the Event Viewer by typing "Event Viewer" in the Start menu search box. 7. Create a New User Account: - Create a new user account and check if the issue persists. This can help determine if the problem is specific to your user profile. 8. Update Graphics Drivers: - Ensure your graphics drivers are up to date. Outdated or corrupt drivers can cause display issues. 9. Perform a System Restore: - If you have a restore point from before the issue started, try performing a System Restore to revert your system to a previous working state. 10. Check Startup Programs: - Review the programs that run at startup and disable any unnecessary or suspicious ones that could be causing conflicts. Try these steps one by one and see if any of them resolve the issue. If the problem persists, let me know so we can explore further options.