Typically, this is a problem that you would want to discuss with your ISP. That type of packet loss is unacceptable.
You might try a couple of diagnostic steps on your own, to try and determine where the problem is.
When the slow down occurs try and determine if your issue is with your local equipment.
Try pinging the inside edge of your router while this problem is present, at a command prompt type
ping -n 20 192.168.nnn.nnn (what ever the ip address of the inside edge of your router is) if you have severe packet loss then the problem is local and you need to check your connection (physical cabling and how your network adapter is talking to its' terminal connection) often adapters are defauted to auto negotiate speed and duplex and sometimes manually setting these parameters to 100 mps full or 10 mps full can help.
If you have good local performance with zero packet loss and fast low single digit response time 1 to 5 miliseconds, then
attempt to determine if it's a DNS issue
while the slow down is occuring from a command prompt type
ping -n 20
www.google.com and examine the results for packet loss and time then
type ping -n 20 64.233.169.99 compare the results of the two pings if the ping to the ip address is good and the ping to the fully qualified domain name is bad then your router may have issues with DNS forwarding. To resolve this just use public DNS servers like 8.8.8.8 and 8.8.4.4 for DNS name resolution in the properties of IPv4 in the properties of your network adapter. If both are bad then you may be having line issues and your ISP needs to get involved.
EDIT: Also just as a couple final diagnostic steps you may want to try everything above in safemode with networking, just to make sure that it's not some local software or service that is causing the problem and Also open task manager, select the processes tab, check the box near the bottom that says, show processes for all users and look for mdnsresponder if it's running then you are having issues with the bonjour service, if that's the case post back and we'll work with that specific issue.