Program installation error CLR20r3

20GT

New Member
#1
I'm trying to install Cronus PRO on Windows 8.1
I get an almost immediate "CronusMAX software has stopped working" after running, even after the recommended scrubbing and reinstalling.

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: Cronus.exe
Problem Signature 02: 1.12.0.0
Problem Signature 03: 57bf472e
Problem Signature 04: mscorlib
Problem Signature 05: 4.6.1055.0
Problem Signature 06: 563c0eac
Problem Signature 07: 408d
Problem Signature 08: 12
Problem Signature 09: System.IO.FileLoadException
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: 1318
Additional Information 4: 13181ae637ac2592fac0ca2dd662cdcc



clicked find a solution and windows created these two files to send to microsoft

WERFE4D.tmp.WERDataCollectionFailure.txt
Code:
Snapshot dumper deactivated.
- *Snapshot available: 0.
- *Snapshots disabled: 1.
- * * Snapshot status: C0000061.
- * * * Dumper status: 00000001.
- * Process WER flags: 00000000.
- Watson request dump: 001001A4.
WERFD31.tmp.appcompat.txt
Code:
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="Cronus.exe" FILTER="CMI_FILTER_PRIVACY">
** *<MATCHING_FILE NAME="Cronus.exe" SIZE="10838016" SIZE_OF_IMAGE="0x1D1C000" CHECKSUM="0xD59D50EF" BIN_FILE_VERSION="1.12.0.0" BIN_PRODUCT_VERSION="1.12.0.0" PRODUCT_VERSION="1.12-master-e6f0dd94" FILE_DESCRIPTION="CronusMAX Software" COMPANY_NAME="" PRODUCT_NAME="Cronus" FILE_VERSION="1.12.0.0" ORIGINAL_FILENAME="Cronus.exe" INTERNAL_NAME="Cronus.exe" LEGAL_COPYRIGHT="Cronus MAX Team. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" FROM_BIN_FILE_VERSION="1.12.0.0" FROM_BIN_PRODUCT_VERSION="1.12.0.0" UPTO_BIN_FILE_VERSION="1.12.0.0" UPTO_BIN_PRODUCT_VERSION="1.12.0.0" LINK_DATE="08/25/2016 19:29:50" FROM_LINK_DATE="08/25/2016 19:29:50" UPTO_LINK_DATE="08/25/2016 19:29:50" VER_LANGUAGE="Language Neutral [0x0]" EXE_WRAPPER="0x0" CRC_CHECKSUM="0x47132188" />
** *<MATCHING_FILE NAME="uninst.exe" SIZE="207519" SIZE_OF_IMAGE="0x5A000" CHECKSUM="0x2B2DF552" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x60000" LINK_DATE="07/25/2016 00:55:41" FROM_LINK_DATE="07/25/2016 00:55:41" UPTO_LINK_DATE="07/25/2016 00:55:41" EXE_WRAPPER="0x0" CRC_CHECKSUM="0x2D88C42F" />
</EXE>
<EXE NAME="KERNELBASE.dll" FILTER="CMI_FILTER_THISFILEONLY">
** *<MATCHING_FILE NAME="KernelBase.dll" SIZE="862720" SIZE_OF_IMAGE="0xD7000" CHECKSUM="0x44AF2A75" BIN_FILE_VERSION="6.3.9600.18007" BIN_PRODUCT_VERSION="6.3.9600.18007" PRODUCT_VERSION="6.3.9600.17031" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.3.9600.17031 (winblue_gdr.140221-1952)" ORIGINAL_FILENAME="Kernelbase.dll.mui" INTERNAL_NAME="Kernelbase.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xD708C" LINKER_VERSION="0x60003" FROM_BIN_FILE_VERSION="6.3.9600.18007" FROM_BIN_PRODUCT_VERSION="6.3.9600.18007" UPTO_BIN_FILE_VERSION="6.3.9600.18007" UPTO_BIN_PRODUCT_VERSION="6.3.9600.18007" LINK_DATE="08/07/2015 14:13:16" FROM_LINK_DATE="08/07/2015 14:13:16" UPTO_LINK_DATE="08/07/2015 14:13:16" EXPORT_NAME="KERNELBASE.dll" VER_LANGUAGE="English (United States) [0x409]" EXE_WRAPPER="0x0" CRC_CHECKSUM="0x7FB2C94F" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="CMI_FILTER_THISFILEONLY">
** *<MATCHING_FILE NAME="kernel32.dll" SIZE="1040384" SIZE_OF_IMAGE="0x140000" CHECKSUM="0xEAFCA8C" BIN_FILE_VERSION="6.3.9600.17415" BIN_PRODUCT_VERSION="6.3.9600.17415" PRODUCT_VERSION="6.3.9600.17031" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.3.9600.17031 (winblue_gdr.140221-1952)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x101B57" LINKER_VERSION="0x60003" FROM_BIN_FILE_VERSION="6.3.9600.17415" FROM_BIN_PRODUCT_VERSION="6.3.9600.17415" UPTO_BIN_FILE_VERSION="6.3.9600.17415" UPTO_BIN_PRODUCT_VERSION="6.3.9600.17415" LINK_DATE="10/29/2014 01:58:22" FROM_LINK_DATE="10/29/2014 01:58:22" UPTO_LINK_DATE="10/29/2014 01:58:22" EXPORT_NAME="KERNEL32.dll" VER_LANGUAGE="English (United States) [0x409]" EXE_WRAPPER="0x0" CRC_CHECKSUM="0xC81D92F0" />
</EXE>
</DATABASE>
Any help would be appreciated
Thanks
 


Josephur

Windows Forum Admin
Staff member
Premium Supporter
#2
I see you've started a thread over on the Cronos forums as well, that's good as they should be able to find a resolution. Since your getting a System.IO.FileLoadException I would use Process Monitor and filter it on Cronus.exe to see which file/regkey it may be getting denied access to. Also have you tried running as Administrator?
 


20GT

New Member
#3
Thanks .
Yes I tried running as admin
 


20GT

New Member
#4
your getting a System.IO.FileLoadException I would use Process Monitor and filter it on Cronus.exe to see which file/regkey it may be getting denied access to.
I'll download process monitor when I get home, not sure about how to do the filter
 


Last edited:

20GT

New Member
#5
With process monitor, I stopped, cleared events, turned back on captured events, ran Cronus PRO, captured the error and stopped capturing again. then here's an unfiltered log file for that.

In the meantime I'll try to figure out the filter
 


Attachments

20GT

New Member
#6
weird today its working with running as admin
thanks for your help

BTY how would I have filtered that?
 


Neemobeer

Windows Forum Team
Staff member
#7
You can filter on a ton of things, to filter by a specific process you can do the following
  • Click Filter > Filter...
  • Where it says Architecture, change that to Process Name and in the text box enter Cronus.exe
  • Click Add, Appy, OK
  • Run the program
 


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