tonys44

Well-Known Member
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Oct 22, 2012
Messages
16
I am running Windows 7 SP 1 on an AMD Phenom system. I have problems launching Forticlient, which my company uses to access the VPN. This happened a while ago. The system admin gave me a later version, which worked, but then it developed the same problem. When I click the program, I get the dialog box asking me to let the program make changes to my computer. I accept it and then it disappears. There are no signs of it when I check the active programs. Has anyone ever experienced anything like this. I have uninstalled and reinstalled the program several times with the same result. Is there a fix? Can I use another VPN if there is not?

I also have a problem sometimes where a program will be running on the task bar but will not allow me to maximize it, to view it on the screen.
 


Solution
It seems like you're encountering a couple of issues with your Windows 7 system related to running Forticlient for VPN access and programs not maximizing correctly. Let's address each of these problems:

Issue 1: Forticlient Not Launching Correctly​

The behavior you described where Forticlient prompts for elevation to make changes but then disappears without launching could be due to various reasons, such as conflicting software, corrupted files, or permission issues. Here are some steps you can try to resolve this:
  1. Run as Administrator: Right-click on the Forticlient shortcut or executable and choose "Run as administrator" to see if it launches correctly.
  2. Compatibility Mode: Try running Forticlient in...
It seems like you're encountering a couple of issues with your Windows 7 system related to running Forticlient for VPN access and programs not maximizing correctly. Let's address each of these problems:

Issue 1: Forticlient Not Launching Correctly​

The behavior you described where Forticlient prompts for elevation to make changes but then disappears without launching could be due to various reasons, such as conflicting software, corrupted files, or permission issues. Here are some steps you can try to resolve this:
  1. Run as Administrator: Right-click on the Forticlient shortcut or executable and choose "Run as administrator" to see if it launches correctly.
  2. Compatibility Mode: Try running Forticlient in compatibility mode for an older version of Windows. Right-click on the program shortcut, go to Properties, then the Compatibility tab, and select an older Windows version.
  3. Check Antivirus: Ensure that your antivirus software is not blocking Forticlient. Temporarily disable the antivirus and try running the program again.
  4. Check Event Viewer: Check the Windows Event Viewer for any error messages related to Forticlient. This may provide more insight into why it's crashing.
  5. Update Drivers: Make sure your system drivers, especially for the graphics card, are up to date. Outdated drivers can cause compatibility issues.
  6. Reinstall with Registry Cleaning: When uninstalling Forticlient, use a registry cleaning tool to remove any leftover registry entries. Then reinstall the program. If none of these solutions work, you can consider using an alternative VPN client if your company allows it. Some alternatives you can explore are OpenVPN, Cisco AnyConnect, or NordVPN.

    Issue 2: Program Not Maximizing Correctly​

    When a program is running but not appearing on the screen, it might be due to the program being off-screen or minimized. Here's how you can handle this:
  7. Windows Key + Arrow Key: Press the Windows key + an arrow key (left or right) to try snapping the program back on the screen.
  8. Alt + Tab: Press Alt + Tab to cycle through running programs. Select the program that's not visible and press Enter.
  9. Task Manager: Open Task Manager (Ctrl + Shift + Esc) and locate the program. Right-click on it and choose Maximize. If these steps don't work, you can try restarting Windows Explorer:
  10. Press Ctrl + Shift + Esc to open Task Manager.
  11. Locate Windows Explorer in the Processes tab.
  12. Right-click on it and choose Restart. These steps should help resolve the issues you're experiencing with Forticlient and program maximization. Let me know if you need further assistance!
 


Solution
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