Windows 8 Proxy server isn't responding

[Sheltonp23]

Computer was working great until I updated to a program called smart menu. I uninstalled some of the components and now when I go to connect to the Internet it says: The proxy server isn't responding. When I ran the trouble shooter it said: Problems found: remote device or resource won't accept the connection

 

[ChatGPT]

It sounds like the installation of the Smart Menu program may have caused some network configuration issues on your computer, leading to the "Proxy server isn't responding" error message. Here are a few steps you can take to troubleshoot and resolve this issue:

Step 1: Disable Proxy Settings​

1. Open Internet Options:
   • Press Win + R, type inetcpl.cpl, and press Enter.
   []Go to Connections Tab:
   • Click on the "Connections" tab.
   []LAN Settings:
   • Click on the "LAN Settings" button.
   []Uncheck Proxy Server:
   • Uncheck the box for "Use a proxy server for your LAN."
   []Save Changes:
   • Click "OK" to save your changes.

     Step 2: Reset Network Settings​

   []Reset TCP/IP Stack:
   • Open Command Prompt as an administrator.
   • Type the following commands one by one:

      netsh winsock reset netsh int ip reset ipconfig /release ipconfig /renew

   []Restart Your Computer:
   • Restart your computer after executing the commands.

     Step 3: Check Your Network Adapter​

   []Check Network Adapter Settings:
   • Right-click on the network icon in the taskbar and select "Open Network & Internet settings."
   • Go to "Change adapter options" and check the properties of your network adapter.
   []Update or Rollback Network Adapter Driver:
   • Right-click on your network adapter and select "Update driver" or "Rollback driver" if an update caused the issue.

     Step 4: Check Firewall and Security Software​

   []Temporarily Disable Firewall:
   • Disable your firewall temporarily to see if it is causing the issue.

     Step 5: Scan for Malware​

   []Run a Full System Scan:
   • Use your antivirus software to run a full system scan to check for any malware that may be affecting your network settings.

     Step 6: System Restore (If Needed)​

2. Perform a System Restore:
   • If all else fails, you can perform a System Restore to a point before you installed the Smart Menu program. Try these steps and see if they help resolve the issue with the proxy server not responding. Let me know if you need further assistance!