I am unable to open any pictures, videos, even a Jacquielawson
> animated card in yahoo mail The problem exists from any mail I get from anyone
There is no error message, the attachment is simply unresponsive even
though the cursor turns from normal to a "hand" indicating a URL that
can be opened but does not.
This issue occurs on all mail in the yahoo mail box,
. I am using win7 on a HP laptop with the following
Components.
Operating System: win 7 UPGRADE
>
> Type of Browser: IE 8
>
AVG Internet Security 2011
AMD ATHLON CHIP DUAL CORE 2.10 GIGAHERTZ
3 GIGS OF MEMORY
NVIDIA GFORCE 8200M G DISPLAY
STANDARD WINDOWS FIREWALL
The following actions were taken in regard to this problem and the
problem still persistes.
Disabled the anti-virus software temporarily.
Used IE 8 without add-ons
cleaned the cookies and cache
updated flash player
switched back to classic yahoo mail
Switchted to Chrome browser and the problem ends. I can open all
attachments and videos etc using Chrome, but the problem with IE8 still
remains
Tested from another computer and there is no problem.
If testing from another location means using my neighbors computer, then
that is what I did and there is no problem.
After reading the above it will be clear to all that I solved the problem by using Chrome, but I am stubborn and want to solve the IE8 problem which Microsoft tells me they wont help me with unless I agree to pay for the help . I am sure there are some smart readers out there who have seen this problem and have come up with a solution. I certainly appreciate any help given. Patrick Quinn
> animated card in yahoo mail The problem exists from any mail I get from anyone
There is no error message, the attachment is simply unresponsive even
though the cursor turns from normal to a "hand" indicating a URL that
can be opened but does not.
This issue occurs on all mail in the yahoo mail box,
. I am using win7 on a HP laptop with the following
Components.
Operating System: win 7 UPGRADE
>
> Type of Browser: IE 8
>
AVG Internet Security 2011
AMD ATHLON CHIP DUAL CORE 2.10 GIGAHERTZ
3 GIGS OF MEMORY
NVIDIA GFORCE 8200M G DISPLAY
STANDARD WINDOWS FIREWALL
The following actions were taken in regard to this problem and the
problem still persistes.
Disabled the anti-virus software temporarily.
Used IE 8 without add-ons
cleaned the cookies and cache
updated flash player
switched back to classic yahoo mail
Switchted to Chrome browser and the problem ends. I can open all
attachments and videos etc using Chrome, but the problem with IE8 still
remains
Tested from another computer and there is no problem.
If testing from another location means using my neighbors computer, then
that is what I did and there is no problem.
After reading the above it will be clear to all that I solved the problem by using Chrome, but I am stubborn and want to solve the IE8 problem which Microsoft tells me they wont help me with unless I agree to pay for the help . I am sure there are some smart readers out there who have seen this problem and have come up with a solution. I certainly appreciate any help given. Patrick Quinn
