Windows 7 Remote Desktop Connection Issue

TerryS

New Member
Joined
Mar 12, 2010
Messages
2
I have installed Windows 7 Professional on my workstation, which is part of a domain controlled by a Windows 2003 Server. I have a dual boot configuration with Windows XP Pro, installed on separate hard drives. I enabled Remote Desktop Control on this workstaion, selecting to allow connection form any version of Remote Desktop.
I can log into the domain from from the workstaion - no problems there. But when i try to log into the workstation from remote location (using RDP), I get the following message after entering the username/password: "The trust relationship between this workstation and the primary domain failed."

I've always been able to connect to the workstation under XP.

I've tried this from home (through a VPN - my home machine is Windows 7 Home premium), and on a couple of machines at work, still the same message comes up.

Any ideas?
 

Solution
The error message you are encountering, "The trust relationship between this workstation and the primary domain failed," usually occurs when the secure channel between the workstation and the domain controller gets broken. This issue can happen for various reasons, such as a disruption in network connectivity, password synchronization issues, or changes in the domain controller. Here are some steps you can take to troubleshoot and resolve this issue:

Verify Network Connectivity:​

  1. Ensure that the network connection between the workstation and the domain controller is stable and functioning correctly.
  2. Check the VPN connection settings to ensure they are configured correctly for remote access.

    Verify DNS Settings:​

    ...
The error message you are encountering, "The trust relationship between this workstation and the primary domain failed," usually occurs when the secure channel between the workstation and the domain controller gets broken. This issue can happen for various reasons, such as a disruption in network connectivity, password synchronization issues, or changes in the domain controller. Here are some steps you can take to troubleshoot and resolve this issue:

Verify Network Connectivity:​

  1. Ensure that the network connection between the workstation and the domain controller is stable and functioning correctly.
  2. Check the VPN connection settings to ensure they are configured correctly for remote access.

    Verify DNS Settings:​

  3. Confirm that the workstation's DNS settings are correctly configured to point to the domain controller.
  4. Check the DNS resolution to ensure that the workstation can resolve the domain controller's name to its IP address.

    Reset the Secure Channel:​

  5. You can reset the secure channel between the workstation and the domain controller by unjoining the workstation from the domain and then re-joining it.
  6. Ensure the user account you are using to join the workstation back to the domain has appropriate permissions.

    Check Time Synchronization:​

  7. Ensure that the time on the workstation and the domain controller are synchronized. Time differences can cause authentication issues.
  8. Use the w32tm command to verify and synchronize the time settings between the workstation and the domain controller.

    Check for Computer Account in Active Directory:​

  9. Verify that the computer account for the workstation exists in the Active Directory Users and Computers console.
  10. If the account is disabled or has issues, you may need to re-enable or reset the account.

    Update Windows:​

  11. Ensure that both the workstation and the domain controller are up to date with the latest Windows updates and patches.
  12. Check for any known issues related to Remote Desktop connections in Windows 7 Professional. By following these steps and addressing any issues that may arise during the troubleshooting process, you should be able to resolve the trust relationship error and successfully establish a Remote Desktop connection to your workstation from remote locations.
 

Solution
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