Windows 7 Repeated BSOD after replacing a broken hard drive

nausica · Jun 9, 2013

Hi, I had some hardware issues before and it turns out to be a hard drive problem. So I replaced the broken hard drive with a new one, and reinstalled windows 7. But I have had repeated BSOD problems after that. attached all the information here. Your help will greatly be appreciated. Thank you!Link Removed

usasma · Jun 11, 2013

Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

Out of 9 memory dumps there were 6 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- compatibility issues (3rd party hardware/drivers)
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Link Removed or Link Removed ).

You can get a head start on the hardware diagnostics if you'd like - they are located here: Link Removed

Update your Intel Management Engine drivers. The most recent version is here: Link Removed

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

mdmxsdk.sys Mon Jun 19 17:27:26 2006 (449716BE)
Conexant Modem Diagnostic Interface x86 Driver
Link Removed

HHVRdr.sys Fri Nov 2 06:50:12 2007 (472B00E4)
HuaHong iPro Virtual Reader Driver
HHVRdr.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

XAudio64.sys Wed Apr 29 14:21:07 2009 (49F89A93)
Conexant Modem Audio
Link Removed

intelide.sys Mon Jul 13 19:19:48 2009 (4A5BC114)
Intel IDE storage driver
Link Removed

Analysis:
The following is for informational purposes only.

Code:

[FONT=lucida console]**************************Sun Jun  9 10:20:44.966 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061013-17986-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 0:56:29.558[/B]
Probably caused by :[B]Unknown_Image ( ANALYSIS_INCONCLUSIVE )[/B]
BugCheck [B]101, {31, 0, fffff88004563180, 2}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000000000000031, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: fffff88004563180, The PRCB address of the hung processor.
Arg4: 0000000000000002, 0.
BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_4_PROC
PROCESS_NAME:  AlipaySecSvc.e
FAILURE_BUCKET_ID: [B]X64_CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU       M 620  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: [B]2660[/B]
  BIOS Version                  6QET61WW (1.31 )
  BIOS Release Date             10/26/2010
  Manufacturer                  LENOVO
  Product Name                  3249CTO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jun  9 00:49:54.228 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\060913-17394-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 0:04:49.820[/B]
Probably caused by :[B]memory_corruption ( nt!MiZeroPageChain+a5 )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff80003e87640, fffff880009a9998, fffff880009a91f0}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80003e87640, The address that the exception occurred at
Arg3: fffff880009a9998, Exception Record Address
Arg4: fffff880009a91f0, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]X64_0x7E_nt!MiZeroPageChain+a5[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU       M 620  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: [B]2660[/B]
  BIOS Version                  6QET61WW (1.31 )
  BIOS Release Date             10/26/2010
  Manufacturer                  LENOVO
  Product Name                  3249CTO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jun  9 00:44:30.326 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\060913-18236-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 0:52:16.528[/B]
*** ERROR: Module load completed but symbols could not be loaded for nsiproxy.sys
Probably caused by :[B]nsiproxy.sys ( nsiproxy+1a1b )[/B]
BugCheck [B]3B, {c0000005, fffff800040077fe, fffff880083ac900, 0}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800040077fe, Address of the instruction which caused the bugcheck
Arg3: fffff880083ac900, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]X64_0x3B_nsiproxy+1a1b[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU       M 620  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: [B]2660[/B]
  BIOS Version                  6QET61WW (1.31 )
  BIOS Release Date             10/26/2010
  Manufacturer                  LENOVO
  Product Name                  3249CTO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jun  8 23:49:55.763 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\060913-17362-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 1:24:05.355[/B]
Probably caused by :[B]hardware ( nt!KiDeliverApc+1c7 )[/B]
BugCheck [B]3B, {c000001d, fffff80003edf501, fffff880094a9f50, 0}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 00000000c000001d, Exception code that caused the bugcheck
Arg2: fffff80003edf501, Address of the instruction which caused the bugcheck
Arg3: fffff880094a9f50, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  SohuNews.exe
FAILURE_BUCKET_ID: [B]X64_IP_MISALIGNED[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU       M 620  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: [B]2660[/B]
  BIOS Version                  6QET61WW (1.31 )
  BIOS Release Date             10/26/2010
  Manufacturer                  LENOVO
  Product Name                  3249CTO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jun  6 00:07:04.998 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\060613-16707-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 1:51:03.200[/B]
Probably caused by :[B]GenuineIntel[/B]
BugCheck [B]124, {0, fffffa8004c8c028, b2000000, 10005}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004c8c028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000010005, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  chrome.exe.exe
FAILURE_BUCKET_ID: [B]X64_0x124_GenuineIntel_PROCESSOR_MAE[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU       M 620  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: [B]2660[/B]
  BIOS Version                  6QET61WW (1.31 )
  BIOS Release Date             10/26/2010
  Manufacturer                  LENOVO
  Product Name                  3249CTO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun  5 03:46:10.751 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\060513-17269-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 4:31:10.343[/B]
Probably caused by :[B]Unknown_Image ( ANALYSIS_INCONCLUSIVE )[/B]
BugCheck [B]101, {31, 0, fffff88004563180, 2}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000000000000031, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: fffff88004563180, The PRCB address of the hung processor.
Arg4: 0000000000000002, 0.
BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_4_PROC
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU       M 620  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: [B]2660[/B]
  BIOS Version                  6QET61WW (1.31 )
  BIOS Release Date             10/26/2010
  Manufacturer                  LENOVO
  Product Name                  3249CTO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jun  2 09:56:03.158 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\060213-20732-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 12:25:28.750[/B]
Probably caused by :[B]GenuineIntel[/B]
BugCheck [B]124, {0, fffffa8004bf7028, b2000000, 10005}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004bf7028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000010005, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: [B]X64_0x124_GenuineIntel_PROCESSOR_MAE[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU       M 620  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: [B]2660[/B]
  BIOS Version                  6QET61WW (1.31 )
  BIOS Release Date             10/26/2010
  Manufacturer                  LENOVO
  Product Name                  3249CTO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jun  1 03:56:32.207 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\060113-20014-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 7:07:28.409[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+433ac )[/B]
BugCheck [B]FC, {fffff88008df9000, 800000003bc64963, fffffa800432d620, 0}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: fffff88008df9000, Virtual address for the attempted execute.
Arg2: 800000003bc64963, PTE contents.
Arg3: fffffa800432d620, (reserved)
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0xFC
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  DgService.exe
FAILURE_BUCKET_ID: [B]X64_0xFC_nt!_??_::FNODOBFM::_string_+433ac[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU       M 620  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: [B]2660[/B]
  BIOS Version                  6QET61WW (1.31 )
  BIOS Release Date             10/26/2010
  Manufacturer                  LENOVO
  Product Name                  3249CTO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May 30 08:49:47.586 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\053013-21996-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 0:03:00.178[/B]
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by :[B]dxgmms1.sys ( dxgmms1+9f88 )[/B]
BugCheck [B]D1, {7302, 2, 0, fffff880069bbf88}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000000000007302, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880069bbf88, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0xD1_dxgmms1+9f88[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU       M 620  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: [B]2660[/B]
  BIOS Version                  6QET61WW (1.31 )
  BIOS Release Date             10/26/2010
  Manufacturer                  LENOVO
  Product Name                  3249CTO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[FONT=lucida console]**************************Sun Jun  9 10:20:44.966 2013 (UTC - 4:00)**************************
[COLOR=RED][B]mdmxsdk.sys        Mon Jun 19 17:27:26 2006 (449716BE)[/B][/COLOR]
[COLOR=RED][B]HHVRdr.sys         Fri Nov  2 06:50:12 2007 (472B00E4)[/B][/COLOR]
[COLOR=RED][B]XAudio64.sys       Wed Apr 29 14:21:07 2009 (49F89A93)[/B][/COLOR]
intelppm.sys       Mon Jul 13 19:19:25 2009 (4A5BC0FD)
[COLOR=RED][B]intelide.sys       Mon Jul 13 19:19:48 2009 (4A5BC114)[/B][/COLOR]
HECIx64.sys        Thu Sep 17 15:54:16 2009 (4AB293E8)
amdxata.sys        Fri Mar 19 12:18:18 2010 (4BA3A3CA)
nvraid.sys         Fri Mar 19 16:59:20 2010 (4BA3E5A8)
CAX_CNXT.sys       Fri Dec  3 18:37:18 2010 (4CF97F2E)
CAXHWAZL.sys       Fri Dec  3 18:39:03 2010 (4CF97F97)
CAX_DPV.sys        Fri Dec  3 18:43:57 2010 (4CF980BD)
amd_xata.sys       Fri Jan 28 17:35:28 2011 (4D4344B0)
5U877.sys          Mon May 23 02:33:31 2011 (4DD9FFBB)
IntcDAud.sys       Tue Aug 23 09:12:57 2011 (4E53A759)
igdkmd64.sys       Thu Oct 13 15:05:43 2011 (4E973687)
e1k62x64.sys       Thu Feb  2 04:42:59 2012 (4F2A5AA3)
ibmpmdrv.sys       Wed Feb 29 01:01:34 2012 (4F4DBF3E)
Mydrivers64A.SYS   Thu May 10 09:05:19 2012 (4FABBD0F)
Netwsw00.sys       Thu Dec  6 07:11:36 2012 (50C08B78)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun  5 03:46:10.751 2013 (UTC - 4:00)**************************
avgtpx64.sys       Tue May  7 08:38:19 2013 (5188F5BB)
[/FONT]

Link Removed
HHVRdr.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
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Windows 7 Repeated BSOD after replacing a broken hard drive

nausica

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usasma

usasma

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