restarting Windows 8 laptop

#1
I'm having difficulties with my windows 8 laptop when I tried to just restart all of my things on my laptop I booted it I guess, and I accidentally deleted all of my files. Now it's stuck on a install windows saying: "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot process. To install Windows, click "Ok" to restart the computer, and then restart the installation." I clicked ok and its doing the same thing it was doing before. How do I fix this problem? I'm getting quite frustrated. Clicking f8 is not working I restarted the laptop more than 5 times, and it's the same thing.
 


ussnorway

Windows Forum Team
Staff member
Premium Supporter
#2
what are the specs for this laptop mate i.e, an Asus s500ca or a HP whatever?

when I tried to just restart all of my things on my laptop
did you do a factory reset or you just deleted some files at random?
 


#3
what are the specs for this laptop mate i.e, an Asus s500ca or a HP whatever?


did you do a factory reset or you just deleted some files at random?
It's a Dell, and I'm pretty sure I did a factory reset.
 


#4
what are the specs for this laptop mate i.e, an Asus s500ca or a HP whatever?


did you do a factory reset or you just deleted some files at random?
It's a Dell laptop and yeah I did a factory reset now it's just restarting over and over and over again .
 


ussnorway

Windows Forum Team
Staff member
Premium Supporter
#5
a dell what?
 


ussnorway

Windows Forum Team
Staff member
Premium Supporter
#7
then we have a problem because they are all different... in any event (assumes no warranty is still covering this machine) I'd recommend taking this laptop to a shop | friend that does repairs and asking them to insert a new hdd then install Windows onto it... your Current windows 8 key should kick in automaticly as long as you use the same version as it came with which is almost always just a standard home edition.
  • if you can't afford the hdd thats up to you but a fresh one will be much better because the old one may still have some data you'ld like to keep and it almost always is formatted during the new install.
 


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.