Scanner Software won't install

Discussion in 'Windows 7 Software' started by RobertG, Mar 27, 2009.

  1. RobertG

    RobertG New Member

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    I have 2 all-in-one units connected via network, to 3 computers running Built 7057, 64bit..
    1. Samsung CLX-3175 - The 64bit printer drivers install well. The Scanner drivers and utility won't install.
    2. HP3310 - Same story. The printer drivers are fine, but the Scanner utility won't install.

    I can access the scanners via their IP address and scan on line... but I cannot access any computer from the scanners themselves.

    any ideas?
     
  2. Blackbear 833R

    Blackbear 833R New Member

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    You are not alone.

    I am facing the same problem with my Brother MFC-7840N.
    Printer works but not the scanner via network.

    Even Brother couldn't resolve it. They are checking with their Japan counterpart.

    I hope Window can come with some patches for this problem.
     

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