miseryguts
New Member
- Joined
- Nov 25, 2011
- Messages
- 32
- Thread Author
- #1
All she gets when the machine is turned on is a black screen (with cursor) no boot sounds or any indication that windows 7 (x64) has loaded.
Everything was fine the previous day, no new software, drivers etc installed recently & a full system scan was also done the day prior without any issues.
I have tried several things to solve the problem for her & none have worked.. System Restore fails every time, Reinstalling Windows from the disk results in a 0x80070570 error & If I try to repair using the same disk (the disk is fine & legitimate btw) a Blue Screen Crash Stop: 0x0000003B
Any guidance would be greatly appreciated as she needs a laptop for Uni & is panicking in case she may have to buy another.
Thanks.
Everything was fine the previous day, no new software, drivers etc installed recently & a full system scan was also done the day prior without any issues.
I have tried several things to solve the problem for her & none have worked.. System Restore fails every time, Reinstalling Windows from the disk results in a 0x80070570 error & If I try to repair using the same disk (the disk is fine & legitimate btw) a Blue Screen Crash Stop: 0x0000003B
Any guidance would be greatly appreciated as she needs a laptop for Uni & is panicking in case she may have to buy another.
Thanks.