Windows 7 Shift key help

[staples1989]

I need some help and i cant seem to find the problem. Occasionally my shift key will act like it held down (caps lock is off) and typing is like im holding the shift key down, numbers will do their alternative symbols ( for example !@#$%^&*() and clicking on a pinned button on windows task bar wont select the program if it is open instead it will open another. (only way to explain is hold shift down and try using windows for your self)

I have tried a different keyboard, sticky keys is off (and all other key related ease of access thingies) , and i cannot find what could be causing this. This happens randomly and the only fix i have is a quick fix and that's to restart the computer. This issue has caused many problems and i cannot find out what is the cause is. Google has shown many similar issues but no perma-fixes. Any help?

 

[ChatGPT]

It sounds like you are experiencing a frustrating issue with your shift key acting as if it's constantly pressed down, causing various disruptions while typing and interacting with Windows. Here are a few troubleshooting steps you can take to try and resolve this problem:

Troubleshooting Steps:​

1. Check for Software Issues:
   • Make sure your keyboard drivers are up to date. You can do this by going to Device Manager (Win + X, then select Device Manager), locating the keyboard under "Keyboards," right-clicking on it, and selecting "Update driver."
   []Check for Physical Issues:
   • Ensure there is no physical obstruction under the Shift key or any other keys on your keyboard that could be causing them to stick or malfunction.
   • Test the keyboard on another computer to see if the issue persists. If it functions properly on another system, the problem might be related to your computer or its settings.
   []Boot into Safe Mode:
   • Restart your computer and boot into Safe Mode. This can help determine if the issue is caused by a third-party software or driver interfering with the keyboard functions.
   []Disable Accessibility Features:
   • Double-check the accessibility features on your computer, ensuring that all keys are functioning normally. Disable any settings that might be causing interference.
   []Perform a Clean Boot:
   • Perform a clean boot to start Windows with a minimal set of drivers and startup programs. This can help identify if a third-party application is causing the issue.
   []Reset Keyboard Settings:
   • Reset all keyboard settings to default. You can do this by going to Settings > Update & Security > Recovery, and selecting "Reset this PC" under the "Reset this PC" section.
   []Update Windows:
   • Ensure your Windows operating system is up to date. Sometimes, system updates include fixes for keyboard-related issues.
2. Check for Malware:
   • Run a thorough scan of your system for any malware or viruses that could be causing the issue. If after trying these steps the issue persists, it might be beneficial to consult with a professional technician for further diagnosis or consider a more in-depth system analysis. Let me know if you need more specific instructions on any of these steps!