Windows 10 Sign-in Options BLANK

[jpr9845]

When I go to settings>accounts>sign-in options the screen is blank and all I see is dots running from left to right at the top of the window. What do I need to do to repair this?

The folder:

C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc

is empty!

I prefer to use a PIN to sign in rather than having to type my password, any assistance will be greatly appreciated.

 

[Sonny]

Have you got a ISO downloaded on your computer? If you do right click it and click on mount. Open it up to see the files and find I believe it is setup.exe. Click on that and it will start the process of repairing your OS. You will have the option to save all your files. I don't know the answer and I think this would work. Apparently some files are missing. Maybe somebody else here might know of a better way to fix it.

 

[jpr9845]

I do not have an ISO, thanx for your input. I will wait and see if I get other responses first and then maybe download the ISO and try that.
Thanx again.

 

[Sonny]

Your welcome. The reason I mentioned is because during the evaluation period I was having some problems one of the copies and called Microsoft. They sent me an iso and then went ahead and started the repair for me. It helped.

 

[jpr9845]

Your welcome. The reason I mentioned is because during the evaluation period I was having some problems one of the copies and called Microsoft. They sent me an iso and then went ahead and started the repair for me. It helped.

I have the ISO, a bit worried about running it though. When I run setup.exe it starts like it going to do an install. Will it eventually see that Windows 10 is already installed and offer to repair my current Windows?

Update: I went ahead and clicked install, it did not go to a window offering to repair windows. It said now installing Windows 0%....1%....etc... I cancelled the install. I am doing this while logged in to my computer. Should I boot from the Windows 10 USB/disc?

 

[Sonny]

It works like you are doing an upgrade. When Microsoft did it for me it started like it was checking everything and then it came to a window that asked if I wanted save files. What I learned is doing a clean install works the best. Just make sure you back up your files so either way you will have them.