Please tell us which laptop or desktop you are using, manufacturer, model....
Have you looked in the Device Manager? Any query marks there?
And are you using a wired or WiFi connection? Which device?
This are the first things we need to know
Hope to hear soon of you and WELCOME,
Henk
Thanks for the reply.
I am on a desktop and using wifi connection.
Operating System
Windows 10 Home 64-bit
CPU
Intel Core i5 3570K @ 3.40GHz 41 °C
Ivy Bridge 22nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 699MHz (11-11-11-30)
Motherboard
ASUSTeK COMPUTER INC. P8Z77-V LX2 (LGA1155) 29 °C
Graphics
BenQ XL2720Z (1920x1080@60Hz)
3072MB ATI AMD Radeon HD 7900 Series (Sapphire/PCPartner) 52 °C
Storage
465GB Seagate ST500DM002-1BD142 (SATA) 32 °C
1863GB TOSHIBA External USB 3.0 USB Device (USB (SATA)) 32 °C
Optical Drives
TSSTcorp CDDVDW SH-224BB
I have had a look in device manager and made sure everthing was updated, is there anything specific I should be looking for?
Just a side note, I have upgraded to windows 10 on two separate occasions and after having the same problem I downgraded back to windows 7 with no problem. Hoping the problem would have been fixed by now I upgraded again but still not been fixed. While I had windows 10 downloaded I made a new profile seeing if this would fix the problem, it did not so I deleted it. Saw online that deleting the new profile might be the cause for me not being able to revert back to windows 7.
Found a post made in 2015 by someone who has the same problem, ironically he has the same network driver as me (ASUS PCE-N53) . Im currently manually download it from the website going to see if this fixes it. (edit: this didn't work im still stumped)
Thanks for the help.