Slow internet after upgrade

Discussion in 'Windows 10 Help and Support' started by Seaney203, Jul 6, 2016.

  1. Seaney203

    Seaney203 New Member

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    So I recently upgraded to win 10 from win 7 and my internet speed is really slow. I went from 8mbs to 0.7mbs.

    Cant watch streams and it takes a while to open any sites.

    Meanwhile on my laptop which is using win 8 the internet is fine on that, even when im connected to the internet on my win 10 pc.

    Fixes I have tried.

    - disable background apps.
    - check task manager making sure nothing is hogging my internet.
    - updated drivers.
    - updated windows.

    I would just downgrade back to win 7 however it says "the files we need to take you back to a previous version of windows were removed from this pc." So im stuck with it.

    At the moment I am trying to reset my pc but I just need to download the recovery media which is taking a long time (only 5% after 2hrs downloading).

    Anyone know any possible fixes that i haven't tried yet?

    Thanks.
     
  2. bochane

    bochane Honorable Member

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    Please tell us which laptop or desktop you are using, manufacturer, model....

    Have you looked in the Device Manager? Any query marks there?
    And are you using a wired or WiFi connection? Which device?
    This are the first things we need to know

    Hope to hear soon of you and WELCOME,
    Henk
     
    kemical likes this.
  3. Seaney203

    Seaney203 New Member

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    Thanks for the reply.

    I am on a desktop and using wifi connection.

    Operating System
    Windows 10 Home 64-bit
    CPU
    Intel Core i5 3570K @ 3.40GHz 41 °C
    Ivy Bridge 22nm Technology
    RAM
    8.00GB Dual-Channel DDR3 @ 699MHz (11-11-11-30)
    Motherboard
    ASUSTeK COMPUTER INC. P8Z77-V LX2 (LGA1155) 29 °C
    Graphics
    BenQ XL2720Z (1920x1080@60Hz)
    3072MB ATI AMD Radeon HD 7900 Series (Sapphire/PCPartner) 52 °C
    Storage
    465GB Seagate ST500DM002-1BD142 (SATA) 32 °C
    1863GB TOSHIBA External USB 3.0 USB Device (USB (SATA)) 32 °C
    Optical Drives
    TSSTcorp CDDVDW SH-224BB

    I have had a look in device manager and made sure everthing was updated, is there anything specific I should be looking for?

    Just a side note, I have upgraded to windows 10 on two separate occasions and after having the same problem I downgraded back to windows 7 with no problem. Hoping the problem would have been fixed by now I upgraded again but still not been fixed. While I had windows 10 downloaded I made a new profile seeing if this would fix the problem, it did not so I deleted it. Saw online that deleting the new profile might be the cause for me not being able to revert back to windows 7.

    Thanks for the help.
     
    #3 Seaney203, Jul 6, 2016
    Last edited: Jul 6, 2016
  4. Seaney203

    Seaney203 New Member

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    Thanks for the reply.

    I am on a desktop and using wifi connection.

    Operating System
    Windows 10 Home 64-bit
    CPU
    Intel Core i5 3570K @ 3.40GHz 41 °C
    Ivy Bridge 22nm Technology
    RAM
    8.00GB Dual-Channel DDR3 @ 699MHz (11-11-11-30)
    Motherboard
    ASUSTeK COMPUTER INC. P8Z77-V LX2 (LGA1155) 29 °C
    Graphics
    BenQ XL2720Z (1920x1080@60Hz)
    3072MB ATI AMD Radeon HD 7900 Series (Sapphire/PCPartner) 52 °C
    Storage
    465GB Seagate ST500DM002-1BD142 (SATA) 32 °C
    1863GB TOSHIBA External USB 3.0 USB Device (USB (SATA)) 32 °C
    Optical Drives
    TSSTcorp CDDVDW SH-224BB

    I have had a look in device manager and made sure everthing was updated, is there anything specific I should be looking for?

    Just a side note, I have upgraded to windows 10 on two separate occasions and after having the same problem I downgraded back to windows 7 with no problem. Hoping the problem would have been fixed by now I upgraded again but still not been fixed. While I had windows 10 downloaded I made a new profile seeing if this would fix the problem, it did not so I deleted it. Saw online that deleting the new profile might be the cause for me not being able to revert back to windows 7.

    Found a post made in 2015 by someone who has the same problem, ironically he has the same network driver as me (ASUS PCE-N53) . Im currently manually download it from the website going to see if this fixes it. (edit: this didn't work im still stumped)

    Thanks for the help.
     
    #4 Seaney203, Jul 6, 2016
    Last edited: Jul 6, 2016
  5. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Hi,
    sorry to butt in but did you try the Windows 10 driver on your motherboards support page?
    P8Z77-V LX - Support
     
  6. Seaney203

    Seaney203 New Member

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    no il try this now.
     
  7. kemical

    kemical Windows Forum Admin
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    Please remember to remove the original version first and good luck!
     
  8. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Any news?
     
  9. bochane

    bochane Honorable Member

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