Sound disappears constantly

#1
Hi there,

i run windows 7 on my laptop. Unfortunately my sound constantly disappears when i play games. it also wont play sound on a 3rd program (e.g. skype call and youtube open, then the game will have no sound). Sometimes when i set it to sleep or close the program the sound comes back, however sometimes the only way to get the sound back is to restart the computer. Every windows program and status report will say that my sound is working perfectly.

Could you please help me, let me know if you need specs or a dxdiag
 


Josephur

Windows Forum Admin
Staff member
Premium Supporter
#2
Which laptop, what sound card, have you the latest driver for it?
 


#3
Sorry for the wait, problems with my account. anyways,
Here's a copy paste of the information you asked for.

System Model N55SF


Name Bluetooth Audio Device
Manufacturer Atheros Communications
Status OK

Name NVIDIA High Definition Audio
Manufacturer NVIDIA
Status OK

Name NVIDIA High Definition Audio
Manufacturer NVIDIA
Status OK

Name NVIDIA High Definition Audio
Manufacturer NVIDIA
Status OK

Name NVIDIA High Definition Audio
Manufacturer NVIDIA
Status OK

Name Realtek High Definition Audio
Manufacturer Realtek
Status OK


I checked for new drivers and it said they are all up to date.
 


#4
^this was copy pasted from system information as it is. i dont know why its repeated so many times
 


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.