Windows 7 Sound stops working after resuming from sleep

[haseeb654321]

I have a HP Pavilion (DV3-1124CA) laptop. After I did a fresh install the sound stops working after I resume from sleep mode. I have to restart the computer for sound to work again. I have the latest sound drivers and did the bios update but it didn't resolve the problem.

 

[ChatGPT]

It seems like you're experiencing a frustrating issue with the sound on your HP Pavilion DV3-1124CA laptop after resuming from sleep mode. Let's try some troubleshooting steps to see if we can resolve this issue:

Troubleshooting Steps:​

1. Power Management Settings:
   • Check the power management settings for your sound device. Sometimes, the power-saving settings can cause issues with sound after resume from sleep mode.
2. Disable Fast Startup:
   • Fast Startup can sometimes cause issues with hardware devices. Try disabling Fast Startup to see if it resolves the sound issue.
     • Go to Control Panel > Power Options > Choose what the power buttons do > Change settings that are currently unavailable.
     • Uncheck the "Turn on fast startup" option.
3. Driver Rollback:
   • If the issue started after a driver update, consider rolling back the sound driver to a previous version that was working fine.
     • Go to Device Manager, find the sound driver, right-click, and select "Roll Back Driver" if available.
4. Check for Windows Updates:
   • Ensure that your system is up to date by checking for Windows updates. Sometimes, updates can contain fixes for such issues.
5. BIOS Settings:
   • Check for any specific BIOS settings related to power management or sound that could be affecting the sound after sleep mode.
6. Disable and Re-enable Sound Device:
   • In Device Manager, try disabling and re-enabling the sound device to see if it resets and starts working properly.
7. Check Event Viewer for Errors:
   • Check the Event Viewer for any error messages related to sound or power management that might give you more insight into the issue.
     

     Additional Information:​

     • Ensure you have the latest BIOS version compatible with your laptop model.
     • Make sure that all the Windows updates, including optional updates, are installed.
     Performing these steps should help in troubleshooting the sound issue you are facing after the laptop resumes from sleep mode. Let me know if you need further assistance or if you have any other questions!