Windows 10 Start List problems

ameneses54

Senior Member
The situation is I can't add any item to the "start list', which is the list on the left of the start icons.
As far as I've read, it's supposed to be as easy as dragging an icon, but it can't be done I get an "x" when I reach the destination at the left.
Strange also, is that in my context menu there is no option named "start list", which posters point as an option to add a program icon to the list. Also, right clicking on an item on start list does not show me the "remove from this list option".
Please advise.
 
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