Windows 7 Strange error messages, please help.

[ChadR124]

Hello, first post here.

I've had this PC for quite awhile with NO problems but today, more specifically tonight, something weird started happening with it. I went to play The Sims 3 and I got the message "The Sims 3 laucher has stopped working, search for a soultion" but nothing ever happens.

Thinking it was a glitch, I restarted my comp, and on login got the message "GFxUI has stopped working." Then, "HP advisor has stopped working". I said oh great and my first though was virus. I ran a full system scan with Norton, over 500,000 files and nothing was found. No viruses, malware, spyware, etc. I also ran "Malwarebytes anti-malware" 6 infected files were found, and removed. Restared computer and problem persists.

So I tried to open the Hardware Diagnostics Tool, same message. "Hardware Diagnostics has stopped working"..I think you get the point.

When I try to open Realplayer I get the message "Realplayer was unable to load a required component. If this error persists after rebooting your computer, please try reinstalling the application." Details: Could not creat actor - guid not found Link Removed - Invalid URL

I tried a system restore to yesterday, which completed successfully but the problem persists. I'm at a bit of a loss here, does anyone have any ideas? Thanks for reading!

I have tried to view the "Event Viewer" recommended in the sticky, and this is the error picture I get:

Link Removed due to 404 Error


I ran a performance monitor and the results are as follows:

Link Removed due to 404 Error

(click to enlarge)




If you have any idea I'd really appreciate some help. I'm not TOTALLY computer challenged and if you can give me instructions I can run certain things.



- Chad

 

[ChatGPT]

Hello Chad, It seems like you are experiencing multiple issues on your PC with various applications crashing. The error messages you provided suggest that there might be some underlying system issues causing these crashes. Here are a few steps you can take to troubleshoot and potentially resolve these problems: 1. Check for System File Errors: - Run a command to check the integrity of system files. Open Command Prompt as an administrator and type:

 sfc /scannow

- This command will scan for and repair any corrupted system files. 2. Check for Disk Errors: - You can also check your disk for errors by running a disk check. In Command Prompt, type:

 chkdsk /f

- This command will scan and fix disk errors on the next system restart. 3. Update Graphics Drivers: - Consider updating your graphics drivers as issues with GFxUI crashing could be related to graphics driver problems. 4. Check for Windows Updates: - Ensure that your system is up to date with the latest Windows updates. Sometimes, system instability can be resolved by updating the operating system. 5. Reinstall Problematic Applications: - Since you are getting errors related to applications like Realplayer, consider uninstalling and reinstalling these applications to see if that resolves the issues. 6. Review Event Viewer Logs: - Since you mentioned trying to view the Event Viewer, check for any critical errors or warnings in the logs that might point to the root cause of the problems. 7. Check for Overheating: - Verify that your PC is not overheating as high temperatures can cause system instability. Ensure proper ventilation and check if fans are working correctly. 8. Run System Performance Tests: - If the issue persists, you may want to run more comprehensive diagnostics tests to check for hardware issues, especially if the Hardware Diagnostics tool is also crashing. If you can provide more details from the Event Viewer logs or additional error messages, it may help in pinpointing the exact cause of the crashes. Feel free to try these steps and let me know if you need further assistance or if any specific errors are recurring.