- Thread Author
- #1
Hi.
I have noticed recently a problem using Ebay. A couple of weeks ago I noticed that suddenly I could not look at images of product listings. Usually, a item for sale has at least one photo uploaded by the seller. Often there are other photos included as well. Clicking on one of these results in that image enlarging. A couple of weeks ago I noticed that using my laptop I could no longer enlarge the main photo, but the other photos on any listing could not be seen at all.
Yesterday, for the first time in a couple of months I listed an item of my own for sale. I found I could not upload any photo onto the listing page, because the live links and click buttons were missing from the ebay pages and windows. Further, the editing from HTML to Rich Text feature was missing so all text I entered ended in a block of text with no spaces or sentences.
After a couple of hours talking to Ebay helpline operators and live chat people, there was no resolution to the issue. I went onto another laptop and found I could add the photos and edit the text normally. So, this means the issue is something to do with my main laptop. Both laptops are running the same W7 operating system.
Is there a program which is part of W7 that is responsible for actions such as the visibility of live links and action buttons on websites?
Since last night I have updated JAVA, and Adobe Flash. There is no difference. I still can't edit my listings using this laptop.
Anyone had a similar experience? Anyone have ideas about what I could try?
Thanks for your help.
I have noticed recently a problem using Ebay. A couple of weeks ago I noticed that suddenly I could not look at images of product listings. Usually, a item for sale has at least one photo uploaded by the seller. Often there are other photos included as well. Clicking on one of these results in that image enlarging. A couple of weeks ago I noticed that using my laptop I could no longer enlarge the main photo, but the other photos on any listing could not be seen at all.
Yesterday, for the first time in a couple of months I listed an item of my own for sale. I found I could not upload any photo onto the listing page, because the live links and click buttons were missing from the ebay pages and windows. Further, the editing from HTML to Rich Text feature was missing so all text I entered ended in a block of text with no spaces or sentences.
After a couple of hours talking to Ebay helpline operators and live chat people, there was no resolution to the issue. I went onto another laptop and found I could add the photos and edit the text normally. So, this means the issue is something to do with my main laptop. Both laptops are running the same W7 operating system.
Is there a program which is part of W7 that is responsible for actions such as the visibility of live links and action buttons on websites?
Since last night I have updated JAVA, and Adobe Flash. There is no difference. I still can't edit my listings using this laptop.
Anyone had a similar experience? Anyone have ideas about what I could try?
Thanks for your help.