System Reboots 8.1

Discussion in 'Windows 8 Help and Support' started by Pittguy578, Nov 29, 2013.

  1. Pittguy578

    Pittguy578 Member

    Nov 29, 2013
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    System I7 3770 not oc'd
    16 gig ram
    Gigabyte Motherboard
    GTX 660
    Power Supply is a Corsair 700 Watt only about a year and a half old.

    I am having trouble figuring out what may be causing Windows 8.1 to crash. It seems that it is fixed and then it isn't.

    Here is what occurred:

    1. Never had any issues with Windows 8. Updated to 8.1 around October 21st.
    2. I didn't have any crashing with BF4 beta ( it was running on just standard Windows. 8)
    3. Upgraded to 8.1 because it promised more performance.
    4. Started to have hard crashes-system would just simply power off and restart mostly when a level was loading not during actual gameplay of Bf4.
    5. Normally I would say that is a power supply issue. I purchased a new one over a week ago. I didn't install it yet because I wasn't sure if that was the issue

    Here is the weird thing. When I did a system restore after that started happening I wasn't having any crashes at all. I would really be taxing the system on purpose I.e running two virus scans while playing bf4. I literally joined over 130 servers and could not recreate the crash. I also did the system torture test with no issues. I did the system ram test and it was fine. I am not sure if the crashes were related to Malware which I found on my system

    Tonight it crashed twice. I tried to do a system restore and all of my system restore points were gone. But that will be fixed tomorrow. The big question is what could be causing the crashes? It seemed hardware related at first, but it seemingly was fixed by software.
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

    Oct 16, 2009
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    It can only be a guess without more information. Do you see any consistent error messages in the Event Viewer other than the Kernel power type message?

    Have you set your system up to record the mini-dump files and if you have, could you attach the ones you have. There are some folks here that can read those and maybe give you some guidance.

    Edit: I suppose I should mention 8.1 seems to have issues with some types of video drivers. For my GTX 680s, and immediate Nvidia driver update was offered. The WDDM driver that was also offered would cause a Blue Screen on my system, so I hid it and now it no longer seems to be offered.
  3. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Aug 28, 2007
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