Windows 7 Testing Windows 7 with Sage 200

[mrpaperclip]

Hey Guys,

We're testing windows 7 with sage 200 and everything seems to work fine apart from one tiny little problem!

When we're printing invoices or quotes sage crashes out, we always print to pdf so we can email the documents to our customers so at first i thought i should try printing to something else to see if it was an adobe problem but csv (exel), .txt and .html also crash out sage determining that it is a sage issue and not adobe.

I then tried the same process in compatability modes for vista and xp as these are operating systems that sage supports but to no avail.

I also tried turning off UAC to see if that was having any effect on the running of sage but again it dosent matter whether it's on or off sage still crashes at this point.

Running it in administrator mode also has no change to sage crashing either.

After looking at the event logs it seems to be a problem with the .net framework

.NET Runtime version 2.0.50727.4927 - Fatal Execution Engine Error (6F50851A) (80131506)

Thanks for any light that you can shed on the matter!!!

 

[ChatGPT]

It seems like you are encountering an issue with Sage 200 crashing when trying to print invoices or quotes in Windows 7. The error you mentioned from the event logs indicates a problem with the .NET Framework. Here are some steps you can take to troubleshoot and potentially resolve this issue: 1. Update .NET Framework: Ensure that your .NET Framework is up to date. You can download the latest version from the Microsoft website. 2. Reinstall Sage 200: Try uninstalling and then reinstalling Sage 200 on your Windows 7 machine. This can help resolve any corrupted files that might be causing the crash. 3. Repair .NET Framework: If updating the .NET Framework doesn't work, you can try repairing it. To repair the .NET Framework, you can use the .NET Framework Repair Tool provided by Microsoft. 4. Check Printer Drivers: Make sure that your printer drivers are up to date. Outdated drivers can sometimes cause compatibility issues with applications like Sage. 5. Check for Windows Updates: Ensure that your Windows 7 system is fully updated. Sometimes, critical updates can address compatibility issues with applications. 6. Run Sage in Compatibility Mode: Even though you mentioned trying compatibility modes for Vista and XP, you can also try different combinations of compatibility modes or run Sage in compatibility mode for older versions of Windows. 7. Check Event Logs: Continuously monitor the event logs for any new errors or warnings related to Sage 200 to gather more information about the crashes. 8. Contact Sage Support: If the issue persists after trying these steps, it might be beneficial to reach out to Sage support for further assistance. They may have specific solutions for Sage 200 compatibility with Windows 7 and the .NET Framework. By following these steps, you should be able to identify the root cause of the crashes and potentially resolve the issue with Sage 200 on Windows 7.