Thank you for your reply. There are no updates on Toshiba's website. I can't get to the desktop, but I can access cmd through the recovery disks, but I'm not sure how to get an admin cmd prompt. Can you please tell me how to do that?Hi,
check your machines support page for updates. I'd check everything, Bios, firmware updates and drivers:
Running the system file checker may also help. Right click in the left hand corner of the desktop and click admin cmd prompt, type:
Press enter and await results.