They're back!~ BSOD's, that is.

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by teeBee, Oct 12, 2014.

  1. teeBee

    teeBee Member

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    So it's been some time since my last BSOD thread. A lot has changed, and a lot has stayed the same. Here's a quick rundown:
    Since my last post I was problem free up until the end of the month, then the BSOD's came back. I tried fixing them myself for a while, but finally gave in and started looking for parts to replace/add to my setup. I've since then added a new cooling system that keeps my CPU at ~30°C when idle and ~45°C when under load, peaking to ~49°C when I ran the CPU burn in test. I added 8 more gigs of RAM, a new HDD and an SSD, added a new audio card, and plugged in the remainder of the fans (while also adding one on the side). I scraped the old HDD, and was on the fence with scrapping the GPU, but money constricted me. So this meant that I would need to reinstall windows (which was highly recommended in the previous thread!) on the SSD. The setup went excellently, and for 2+ months my computer was happy..

    Since 9/26/2014 I have had constant BSOD's every day, each with the same bug check string. I've looked around, ran chkdsk's and memtests, but I just don't have the time anymore to try and 'fix' this alone. So here we are again.

    Think you can help me?

    EDIT: Adding a bit more info..
    • I think I installed the newest drivers for my GPU the day before or after the BSOD's came rolling in. I've since then reverted to what I used at the start.
    • I have recently begun sleeping my computer instead of shutting it down, and whenever I wake it a message comes up saying that the GPU has stopped working and has restarted successfully(?).
    • I also installed ArcheAge, which installs HackShield, which installs drivers that run and do whatever while I'm not on ArcheAge. Why is this important? This is around the exact same time the BSOD's started occuring.
    • The BSOD's usually only happen while playing video games such as PlanetSide 2, Star Citizen, and ArcheAge. Sometimes they happen while simultaneously watching a video on youtube/twitch. (Should note, I've never seen it BSOD through idling or specifically watching videos.)
    • I've ran a full mem. test for 8 hours and it reported no errors. I'm thinking about running one for a lot longer.
    • I have recently updated my BIOS.
    • Since wiping and installing the 337 drivers (the original drivers that were installed on this computer) the BSOD's have begun to black my screens(2) for a few moments, until finally displaying the blue screen.
     

    Attached Files:

    #1 teeBee, Oct 12, 2014
    Last edited: Oct 12, 2014
  2. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffff8a802407248, 0, fffff88001669d77, 5}
    
    
    Could not read faulting driver name
    Probably caused by : Ntfs.sys ( Ntfs!NtfsLookupAllocation+e7 )
    
    Followup: MachineOwner
    
    Hi,
    this is your most prolific dump file and causes include:
    Bug check 0x50 usually occurs after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM).

    Another common cause is the installation of a faulty system service.

    Antivirus software can also trigger this error, as can a corrupted NTFS volume.

    Many of your dump files were also memory related with at least three blaming the video memory.

    Try removing the ArcheAge application and see if the bsod stops..

    Try running this short test to see if the RAM is ok on the GPU:
    http://mikelab.kiev.ua/index_en.php?page=PROGRAMS/vmt_en

    Now your running an SSD have you changed the system over to AHCI mode? Also is the SSD up to date firmware wise?

    evolve.sys Sat Aug 07 05:47:00 2010: Echobit Evolve Virtual Miniport (Ethernet) driver please try to update client:
    https://www.evolvehq.com/welcome

    CorsairLINK.sys Sat Jul 26 14:29:37 2008: Corsair Link Cooling Kit software/drivers. Likely BSOD cause please uninstall to test.

    Rt64win7.sys Wed Dec 26 17:17:50 2012: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet please update:
    http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

    RTKVHD64.sys Wed Aug 21 05:48:22 2013: Realtek High Definition Audio Function Driver please update:
    http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false

    Memtest86 ideally needs at least 12hrs to run as some errors won't appear until the 12th hour. Post any new dump files
     
  3. teeBee

    teeBee Member

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    Done and done. Though the test was stating that my video card reported 1990MB of video RAM, but it would only test 1024MB. Also, the video card in question.

    Yep

    Done and done. Just didn't use Revo Uninstaller.

    I've always had problems/ran into problems when messing with the Realtek website and their drivers, I'll see what I can do about it.

    I'll do this tonight and post back with results tomorrow.
     
    kemical likes this.
  4. kemical

    kemical Windows Forum Admin
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    Sounds good TeeBee I'll await your post tomorrow.. :)
     
  5. teeBee

    teeBee Member

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    After 14 hours, 30 minutes, and 34 seconds.
    I should also note that my CPU runs slightly hotter under load than before ever since I uninstalled the Corsair drivers. Nothing to worry about, for now, just a 4°C change.
     
  6. kemical

    kemical Windows Forum Admin
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    Good news on the memory front at least.. :) Any problems or blue screens please post back.
     
  7. teeBee

    teeBee Member

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    Latest BSOD after playing Planetside 2.
     

    Attached Files:

  8. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffffa88122a1c10, 0, fffff8800ffb0750, 5}
    
    
    Could not read faulting driver name
    Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceDmaBuffer+6dc )
    
    Followup: MachineOwner
    
    Hi,
    Bug check 0x50 usually occurs after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM).
    Another common cause is the installation of a faulty system service.
    Antivirus software can also trigger this error, as can a corrupted NTFS volume.

    The above is blaming direct X and might be related to the gpu driver which I notice isn't the latest release:
    nvlddmkm.sys Tue May 20 00:08:44 2014: Nvidia gpu driver. Nvidia's latest release is:
    Version344.11 - WHQL
    Release DateThu Sep 18, 2014
    http://www.geforce.com/drivers

    You could also try refreshing the Direct X drivers too:
    http://www.microsoft.com/en-gb/download/details.aspx?id=35

    Rt64win7.sys Wed Dec 26 17:17:50 2012: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet please update:
    http://www.realtek.com.tw/downloads...d=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

    RTKVHD64.sys Wed Aug 21 05:48:22 2013: Realtek High Definition Audio Function Driver please update:
    http://www.realtek.com.tw/downloads...=24&Level=4&Conn=3&DownTypeID=3&GetDown=false

    What issues are you getting with the above drivers?
     
  9. teeBee

    teeBee Member

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    Updating the GPU now.

    Doing it.

    I can't remember exactly, I just remember that they gave compatibility and stability issues. Short term stuff primarily. Maybe that's not the case anymore, downloading them now.

    Edit: Both have been installed with no trouble. Though the driver dates don't match up with the ones on the website. Who knows.
     
    #9 teeBee, Oct 14, 2014
    Last edited: Oct 14, 2014
  10. teeBee

    teeBee Member

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    So, in our tests, we've tested my RAM and my video RAM, all that's left is the L2 RAM Cache right? How would I go about testing and fixing that?
     
  11. kemical

    kemical Windows Forum Admin
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  12. teeBee

    teeBee Member

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    Welp.

    Also, there's this. I should feel happy, but now I just feel rather uncertain.
    Code:
    
    ---------------------------
    --- Testing Processor 1 ---
    ---------------------------
    
    
    --- IPDT64 - rev  2.10.0.0.MP ---
    
    
    --- Start Time: 10/15/2014 18:42:38---
    
    
    --- Skipping Config ---
    
    
    --- Reading CPU Manufacturer ---
    
    Expected --> GenuineIntel
    Detected --> GenuineIntel
    Found --- Genuine Intel Processor ---
    
    --- Temperature Test ---
    
    Temperature Test Passed!!!
    
    
    Temperature = 60 degrees C below maximum.
    
    
    --- Reading Brand String ---
    
    Detected Brand String:
    Intel Core i7-3820  3.60GHz
    
    Brand String Test Passed!!!
    
    
    --- Reading CPU Frequency ---
    
    Expected CPU Frequency is --> 3.60
    
    
    Detected CPU Frequency is --> 3.60037
    
    CPU Frequency Test Passed!!!
    
    
    --- FSB NOT Supported on this Processor ---
    
    
    --- Running Base Clock test ---
    
    
    Detected Base Clock --> 100
    Base Clock test Pass ---
    --- Processor #0  ---
    Expected QPI rate: 6.4 GT/s
    Detected QPI rate: 6.40065 GT/s
    QPI rate test Pass ---
    
    
    
    
    --- Running Floating Point test ---
    
    
    Million Floating Points per Second, MFLOPS --> 403.2
    Floating Point Test Pass ---
    
    --- Running Prime Number Generation Test ---
    
    
    Operation Per Second--> 5.31663e+006
    Prime Number Generation Test Pass ---
    
    --- Reading Cache Size ---
    
    - Detected L1 Data Cache Size --> 1 x 32
    - Detected L1 Inst Cache Size --> 1 x 32
    
    - Detected L2 Cache Size --> 256
    - Detected L3 Cache Size --> 10240
    
    
    Cache Size Test Passed!!!
    
    
    --- Determining MMX - SSE capabilities ---
    
    
          --- CPU FEATURES DETECTION FOR ---
        ---  MMX SSE  ---
    MMX      - MMX Supported -->   Yes
    SSE      - SSE Supported -->   Yes
    SSE2      - SSE2 Supported -->   Yes
    SSE3      - SSE3 Supported -->   Yes
    SSSE3      - SSSE3 Supported -->   Yes
    SSE4.1      - SSE4.1 Supported -->   Yes
    SSE4.2      - SSE4.2 Supported -->   Yes
         --- MMX SSE - capabilities check complete ---
    
    MMX Test Result --- PASS
    SSE Test Result --- PASS
    SSE2 Test Result --- PASS
    SSE3 Test Result --- PASS
    SSSE3 Test Result --- PASS
    SSE4.1 Test Result --- PASS
    SSE4.2 Test Result --- PASS
    MMX SSE Testing Passed !!
    
    --- Determining AVX AES PCLMULQDQ capabilities ---
    
    
          --- CPU FEATURES DETECTION FOR ---
        --- AVX/AES/PCLMULQDQ ---
    AVX      - Advanced Vector Extensions Supported -->   Yes
    AVX OS Support  - AVX Operating System Supported -->     Yes
    AES      - Advanced Encryption Standard Supported -->   Yes
    PCLMULQDQ    - Polys Carry-Less Multiply Supported -->   Yes
       --- AVX AES PCLMULQDQ capabilities check complete ---
    
    AVX Compare Test Result --- PASS
    AES Test Result --- PASS
    PCLMULQDQ Test Result --- PASS
    AVX AES PCLMULQDQ Testing Passed !!
    
    --- Reading Memory Size ---
    
    
    Detected Memory Size is --> 16.00GB
    
    
    --- Integrated Memory Controller Stress Test ---
    
    
    --- Integrated Memory Controller Stress Test Pass!!! ---
    
    
    Integrated Memory Controller Test Pass!!!
    
    
    Chipset  : Intel(R) X79 Express Chipset or Intel(R) C600 Series Chipset
    Chipset Stepping : C1
    
    No device connected to PCI-to-PCI Bridge Controller
    
    No device connected to PCI Express Port 0
    
    No device connected to PCI Express Port 1
    
    1 device connected to PCI Express Port 3
      1 : ASMedia XHCI Controller
    
    1 device connected to PCI Express Port 4
      1 : ASMedia XHCI Controller
    
    1 device connected to PCI Express Port 5
      1 : Standard AHCI 1.0 Serial ATA Controller
    
    1 device connected to PCI Express Port 6
      1 : Realtek PCIe GBE Family Controller
    
    1 device connected to PCI Express Port 8
      1 : PCI standard PCI-to-PCI bridge
    
    3 device connected to SATA Controller 1
      1 : HL-DT-ST DVDRAM GH15F SCSI CdRom Device
      2 : Samsung SSD 840 EVO 120G SCSI Disk Device
      3 : WDC WD1003FZEX-00MK2 SCSI Disk Device
    
    4USB devices detected
      1 : USB Mass Storage Device
      2 : USB Composite Device
      3 : USB Input Device
      4 : USB Composite Device
    
    1 device connected to Intel High Definition Audio Controller
      1 : Realtek High Definition Audio
    
    --- Platform Controller Hub Test Completed!!! ---
    
    
    ..
    ..Query 5..
    ..
    --- Querying for Intel(R) Integrated Graphics Device (IGD) ---
    ..Intel(R) Integrated Graphics Device not supported on this processor..
    ..Skipping Intel(R) Integrated Graphics Device Presence Test..
    ..
    
    --- CPU Load ---
    
    
    --- Load Level = 8
    
    
    CPU Load Passed!!!
    
    
    --- Temperature Test ---
    
    Temperature Test Passed!!!
    
    
    Temperature = 54 degrees C below maximum.
    
    
    --- Test End Time: 10/15/2014 18:46:37---
    
    
    
    System Information
    ------------------
    Processor Name: Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz
    Processor Information: Intel64 Family 6 Model 45 Stepping 7
    Number of Physical Cores: 4
    Number of Logical Cores: 8
    Installed System Memory: 16 GB
    Operating System: Microsoft Windows 7 Home Premium 64-bit
    Graphics Information: NVIDIA GeForce GTX 660
    System Product: P9X79 LE
    System BIOS: 4701
    
    I should also note that during that test my CPU hit up to 54°C, 4°C over a previous test I had done when the computer was cleaned out and first set up. I should also note that since Corsair isn't forcing fans to go crazy, my under normal load temperature is 49°C, 4°C over previous temperatures with Corsair. What would you suggest I use to control my fans since Corsair's thingy might have been causing problems?
     
    #12 teeBee, Oct 15, 2014
    Last edited: Oct 15, 2014
  13. teeBee

    teeBee Member

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    After playing Star Citizen.

    It's all basically the same thing now, isn't it? PAGE_FAULT_IN_NONPAGED_AREA 0x50 all possibly caused by ntoskrnl.exe+(some amount of numbers).
     

    Attached Files:

    #13 teeBee, Oct 15, 2014
    Last edited: Oct 15, 2014
  14. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffff908c0826c30, 0, fffff960000afb5d, 5}
    
    
    Could not read faulting driver name
    Probably caused by : win32k.sys ( win32k!InternalBuildHwndList+39 )
    
    Followup: MachineOwner
    
    Hi teeBee,
    as you can see same again. I'm also seeing a lot of this driver in the unloaded driver list:
    WinRing0x64.sys
    This can belong to Razer game booster are you using such an app?
    As for your CPU loads temps they look absolutely fine to me. If you were hovering up in the 90c mark then I'd be worried but that temp looks well within the realms of normality

    Is your SSD running the latest firmware?

    Find command prompt in the start menu, right click on it and choose run as admin. Type:
    sfc /scannow
    Press enter and await results.
     
  15. teeBee

    teeBee Member

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    Only Razer software I'm using is Razer Synapse.

    Yeah.

    Windows Resource Protection did not find any integrity violations.
     
  16. teeBee

    teeBee Member

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    Another one through playing Star Citizen. Same old business as the last ones.

    I'd point my finger at the GPU, but I had 0 issues a month ago for the longest time. What changed?
     

    Attached Files:

    #16 teeBee, Oct 15, 2014
    Last edited: Oct 15, 2014
  17. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffff910c0645e98, 0, fffff96000109451, 5}
    
    
    Could not read faulting driver name
    Probably caused by : win32k.sys ( win32k!RFONTOBJ::bMakeInactiveHelper+259 )
    
    Followup: MachineOwner
    
    Hi,
    yup same again.. Can you tell me, if possible, what this relates to:
    evolve.sys Sat Aug 07 05:47:00 2010: Echobit Evolve Virtual Miniport (Ethernet) driver please try to update client:
    https://www.evolvehq.com/welcome

    I see from your first post that you already did a chkdsk and ran Memtest86. How long did you run Memtest86 for? To test properly you need to be running it for at least 12hrs.

    Check your GPU using Furmark and monitor your temps too:
    http://www.ozone3d.net/benchmarks/fur/

    Have you installed anything new recently either hardware or software?
     
  18. teeBee

    teeBee Member

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    Evolve is a VPN with a few extra features that I haven't used. It's similar to Hamachi.

    The first time I ran Memtest86 was for 8 hours, the second lasted for 14 hours, 30 minutes, and 34 seconds.

    I'll do this sometime tomorrow. How long should I let it run for?

    No new hardware, and the only new software was the newest GPU drivers and ArcheAge.
     
  19. kemical

    kemical Windows Forum Admin
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    Sorry TeeBee I'd forgotten you'd ran Memtest86 again for longer this time.. Furmark has it's own test see if it will complete that.
     
  20. teeBee

    teeBee Member

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    30 minutes of the burn-in test and all went well.
     

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