RbtSpg
New Member
- Joined
- Nov 13, 2015
- Messages
- 2
- Thread Author
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- #1
November 2015 update
I had an automatic Vista security update downloaded 11/12/15 . My PC now shuts down every time during startup process, with error message re BlueScreen. I have tried ( in SAFE mode ) going to control panel to uninstall the recent updates, but get a message that uninstall was not successful. I cannot access internet while in SAFE mode, so have not been able to download anything to fix the problem. Unsuccessful with any " in PC diagnostics or fixes. Any suggestions would be appreciated.
I had an automatic Vista security update downloaded 11/12/15 . My PC now shuts down every time during startup process, with error message re BlueScreen. I have tried ( in SAFE mode ) going to control panel to uninstall the recent updates, but get a message that uninstall was not successful. I cannot access internet while in SAFE mode, so have not been able to download anything to fix the problem. Unsuccessful with any " in PC diagnostics or fixes. Any suggestions would be appreciated.
Solution
kemical
Essential Member
- Joined
- Aug 28, 2007
- Messages
- 36,176
Hi,
when you get to the menu page where you choose 'Safe mode' look for 'Last good known configuration', usually written along the top and click that. If that's a no go see if you can use system restore in safe mode to go back before the update was installed.
when you get to the menu page where you choose 'Safe mode' look for 'Last good known configuration', usually written along the top and click that. If that's a no go see if you can use system restore in safe mode to go back before the update was installed.