Windows 7 Troubleshooting Frequent BSOD Errors and Random Freezes: Minidump and DxDiag Analysis

[Mark Sziklai]

i keep getting BSOD and also random freezes i have a minidump file and will also add a dxdiag file to see if you can find a problems

 

[Mark Sziklai]

doing this did not work as even though it installed the driver, the wireless adaptor then didn't pick up me router and therefore had to rollback my driver. if you can come up with any ideas on how to either make the driver work or find a new driver that will work. But i have to say thanks as you have help quite alot today, even though it has not been fixed. but i think this is down to d-links fault.

 

[TorrentG]

What you could try is to completely uninstall all of the software that was previously installed. Then install only the driver in the device manager, same as above.

This should do well.

 

[Mark Sziklai]

ok that work, thank you for your help. If you haven't heard from me within the next few days then that mean that it has solved my BSOD and freezing's. Once again thank's

 

[miltonstephen10]

Hey,
I found a lot of useful things here. I think that this will solve the problem.

 

[Mark Sziklai]

well i just got another BSOD so i still have some sort of problem.

 

[cybercore]

092210-15397-01.dmp
Bugcheck 3B
SYSTEM_SERVICE_EXCEPTION
Process: svchost.exe
FAILURE_BUCKET_ID: X64_0x3B_ks!KsDispatchIrp+90
Probably caused by : ks.sys ( ks!KsDispatchIrp+90 )


Update:

athrx.sys Wed Jun 24 03:37:01 2009
Atheros network adapter
Link Removed due to 404 Error

Rt64win7 Rt64win7.sys Thu Nov 05 16:15:41 2009
Realtek 8101E/8168/8169
Link Removed

viahduaa.sys Mon Aug 17 14:20:43 2009
VIA High Definition Audio
Link Removed

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\a\Minidump\092210-15397-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`0304b000 PsLoadedModuleList = 0xfffff800`03288e50
System Uptime: 0 days 1:53:46.332
Loading Kernel Symbols
...............................................................
................................................................
............................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88002a19fd0, fffff880052802d0, 0}

Unable to load image \SystemRoot\system32\drivers\viahduaa.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for viahduaa.sys
*** ERROR: Module load completed but symbols could not be loaded for viahduaa.sys
Probably caused by : ks.sys ( ks!KsDispatchIrp+90 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88002a19fd0, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff880052802d0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

FAULTING_IP: 
ks!KsDispatchIrp+90
fffff880`02a19fd0 488b02          mov     rax,qword ptr [rdx]

CONTEXT:  fffff880052802d0 -- (.cxr 0xfffff880052802d0)
rax=fffffa8003e1ce48 rbx=00000000c000000d rcx=0000000000000000
rdx=42fffa8006189250 rsi=fffffa80061b9c30 rdi=fffffa80057d4860
rip=fffff88002a19fd0 rsp=fffff88005280ca0 rbp=fffffa8003e1ce90
 r8=fffffa80057d4860  r9=fffffa8003e1cc10 r10=0000000000000000
r11=fffff88005afb326 r12=0000000000000000 r13=fffffa8006928700
r14=fffffa80060aba50 r15=fffff8a000f3b0f0
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
ks!KsDispatchIrp+0x90:
fffff880`02a19fd0 488b02          mov     rax,qword ptr [rdx] ds:002b:42fffa80`06189250=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff880050d306c to fffff88002a19fd0

STACK_TEXT:  
fffff880`05280ca0 fffff880`050d306c : fffffa80`057d4860 fffff800`030a1e22 00000000`00000001 fffffa80`061b9c30 : ks!KsDispatchIrp+0x90
fffff880`05280cd0 fffff880`05bd76fd : fffffa80`03e1cc10 fffffa80`03e1ce90 00000000`00000000 fffffa80`060aba50 : portcls!PcDispatchIrp+0x5c
fffff880`05280d00 fffffa80`03e1cc10 : fffffa80`03e1ce90 00000000`00000000 fffffa80`060aba50 fffffa80`03e1cc10 : viahduaa+0x18b6fd
fffff880`05280d08 fffffa80`03e1ce90 : 00000000`00000000 fffffa80`060aba50 fffffa80`03e1cc10 fffff880`05115825 : 0xfffffa80`03e1cc10
fffff880`05280d10 00000000`00000000 : fffffa80`060aba50 fffffa80`03e1cc10 fffff880`05115825 fffffa80`03e1ce48 : 0xfffffa80`03e1ce90


FOLLOWUP_IP: 
ks!KsDispatchIrp+90
fffff880`02a19fd0 488b02          mov     rax,qword ptr [rdx]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  ks!KsDispatchIrp+90

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: ks

IMAGE_NAME:  ks.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bca9f

STACK_COMMAND:  .cxr 0xfffff880052802d0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_ks!KsDispatchIrp+90

BUCKET_ID:  X64_0x3B_ks!KsDispatchIrp+90

Followup: MachineOwner
---------


start             end                 module name
fffff800`00bb6000 fffff800`00bc0000   kdcom    kdcom.dll    Tue Jul 14 04:31:07 2009 (4A5BDFDB)
fffff800`03002000 fffff800`0304b000   hal      hal.dll      Tue Jul 14 04:27:36 2009 (4A5BDF08)
fffff800`0304b000 fffff800`03627000   nt       ntkrnlmp.exe Sat Jun 19 07:16:41 2010 (4C1C44A9)
fffff880`00c00000 fffff880`00ca4000   Wdf01000 Wdf01000.sys Tue Jul 14 02:22:07 2009 (4A5BC19F)
fffff880`00ca4000 fffff880`00cb3000   WDFLDR   WDFLDR.SYS   Tue Jul 14 02:19:54 2009 (4A5BC11A)
fffff880`00cb9000 fffff880`00cc6000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 04:29:09 2009 (4A5BDF65)
fffff880`00cc6000 fffff880`00cda000   PSHED    PSHED.dll    Tue Jul 14 04:32:23 2009 (4A5BE027)
fffff880`00cda000 fffff880`00d38000   CLFS     CLFS.SYS     Tue Jul 14 02:19:57 2009 (4A5BC11D)
fffff880`00d38000 fffff880`00df8000   CI       CI.dll       Tue Jul 14 04:32:13 2009 (4A5BE01D)
fffff880`00e00000 fffff880`00e2a000   ataport  ataport.SYS  Tue Jul 14 02:19:52 2009 (4A5BC118)
fffff880`00e2a000 fffff880`00e35000   amdxata  amdxata.sys  Tue May 19 20:56:59 2009 (4A12F2EB)
fffff880`00e35000 fffff880`00e65000   CLASSPNP CLASSPNP.SYS Tue Jul 14 02:19:58 2009 (4A5BC11E)
fffff880`00e7d000 fffff880`00ed4000   ACPI     ACPI.sys     Tue Jul 14 02:19:34 2009 (4A5BC106)
fffff880`00ed4000 fffff880`00edd000   WMILIB   WMILIB.SYS   Tue Jul 14 02:19:51 2009 (4A5BC117)
fffff880`00edd000 fffff880`00ee7000   msisadrv msisadrv.sys Tue Jul 14 02:19:26 2009 (4A5BC0FE)
fffff880`00ee7000 fffff880`00f1a000   pci      pci.sys      Tue Jul 14 02:19:51 2009 (4A5BC117)
fffff880`00f1a000 fffff880`00f27000   vdrvroot vdrvroot.sys Tue Jul 14 03:01:31 2009 (4A5BCADB)
fffff880`00f27000 fffff880`00f3c000   partmgr  partmgr.sys  Tue Jul 14 02:19:58 2009 (4A5BC11E)
fffff880`00f3c000 fffff880`00f51000   volmgr   volmgr.sys   Tue Jul 14 02:19:57 2009 (4A5BC11D)
fffff880`00f51000 fffff880`00fad000   volmgrx  volmgrx.sys  Tue Jul 14 02:20:33 2009 (4A5BC141)
fffff880`00fad000 fffff880`00fb4000   pciide   pciide.sys   Tue Jul 14 02:19:49 2009 (4A5BC115)
fffff880`00fb4000 fffff880`00fc4000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 02:19:48 2009 (4A5BC114)
fffff880`00fc4000 fffff880`00fde000   mountmgr mountmgr.sys Tue Jul 14 02:19:54 2009 (4A5BC11A)
fffff880`00fde000 fffff880`00fe7000   atapi    atapi.sys    Tue Jul 14 02:19:47 2009 (4A5BC113)
fffff880`01000000 fffff880`0103a000   fvevol   fvevol.sys   Sat Sep 26 05:34:26 2009 (4ABD7DB2)
fffff880`01041000 fffff880`0108d000   fltmgr   fltmgr.sys   Tue Jul 14 02:19:59 2009 (4A5BC11F)
fffff880`0108d000 fffff880`010a1000   fileinfo fileinfo.sys Tue Jul 14 02:34:25 2009 (4A5BC481)
fffff880`010a1000 fffff880`010ff000   msrpc    msrpc.sys    Tue Jul 14 02:21:32 2009 (4A5BC17C)
fffff880`010ff000 fffff880`01172000   cng      cng.sys      Tue Jul 14 02:49:40 2009 (4A5BC814)
fffff880`01172000 fffff880`011be000   volsnap  volsnap.sys  Tue Jul 14 02:20:08 2009 (4A5BC128)
fffff880`011be000 fffff880`011f8000   rdyboost rdyboost.sys Tue Jul 14 02:34:34 2009 (4A5BC48A)
fffff880`01200000 fffff880`0121a000   ksecdd   ksecdd.sys   Tue Jul 14 02:20:54 2009 (4A5BC156)
fffff880`0121a000 fffff880`0122b000   pcw      pcw.sys      Tue Jul 14 02:19:27 2009 (4A5BC0FF)
fffff880`0122b000 fffff880`01235000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 02:19:45 2009 (4A5BC111)
fffff880`01235000 fffff880`0124b000   disk     disk.sys     Tue Jul 14 02:19:57 2009 (4A5BC11D)
fffff880`0124b000 fffff880`013ee000   Ntfs     Ntfs.sys     Tue Jul 14 02:20:47 2009 (4A5BC14F)
fffff880`01400000 fffff880`0142b000   ksecpkg  ksecpkg.sys  Fri Dec 11 08:03:32 2009 (4B21E0B4)
fffff880`0142b000 fffff880`01475000   fwpkclnt fwpkclnt.sys Tue Jul 14 02:21:08 2009 (4A5BC164)
fffff880`01475000 fffff880`0147d000   spldr    spldr.sys    Mon May 11 19:56:27 2009 (4A0858BB)
fffff880`0147d000 fffff880`0148f000   mup      mup.sys      Tue Jul 14 02:23:45 2009 (4A5BC201)
fffff880`0148f000 fffff880`01498000   hwpolicy hwpolicy.sys Tue Jul 14 02:19:22 2009 (4A5BC0FA)
fffff880`014a4000 fffff880`01596000   ndis     ndis.sys     Tue Jul 14 02:21:40 2009 (4A5BC184)
fffff880`01596000 fffff880`015f6000   NETIO    NETIO.SYS    Tue Jul 14 02:21:46 2009 (4A5BC18A)
fffff880`01601000 fffff880`017fe000   tcpip    tcpip.sys    Mon Jun 14 06:39:04 2010 (4C15A458)
fffff880`02a00000 fffff880`02a43000   ks       ks.sys       Tue Jul 14 03:00:31 2009 (4A5BCA9F)
fffff880`02a7a000 fffff880`02aa4000   cdrom    cdrom.sys    Tue Jul 14 02:19:54 2009 (4A5BC11A)
fffff880`02aa4000 fffff880`02ad1000   MpFilter MpFilter.sys Sat Mar 20 07:58:08 2010 (4BA463F0)
fffff880`02ad1000 fffff880`02ada000   Null     Null.SYS     Tue Jul 14 02:19:37 2009 (4A5BC109)
fffff880`02ada000 fffff880`02ae1000   Beep     Beep.SYS     Tue Jul 14 03:00:13 2009 (4A5BCA8D)
fffff880`02ae1000 fffff880`02aef000   vga      vga.sys      Tue Jul 14 02:38:47 2009 (4A5BC587)
fffff880`02aef000 fffff880`02b14000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 02:38:51 2009 (4A5BC58B)
fffff880`02b14000 fffff880`02b24000   watchdog watchdog.sys Tue Jul 14 02:37:35 2009 (4A5BC53F)
fffff880`02b24000 fffff880`02b2d000   RDPCDD   RDPCDD.sys   Tue Jul 14 03:16:34 2009 (4A5BCE62)
fffff880`02b2d000 fffff880`02b36000   rdpencdd rdpencdd.sys Tue Jul 14 03:16:34 2009 (4A5BCE62)
fffff880`02b36000 fffff880`02b3f000   rdprefmp rdprefmp.sys Tue Jul 14 03:16:35 2009 (4A5BCE63)
fffff880`02b3f000 fffff880`02b4a000   Msfs     Msfs.SYS     Tue Jul 14 02:19:47 2009 (4A5BC113)
fffff880`02b4a000 fffff880`02b5b000   Npfs     Npfs.SYS     Tue Jul 14 02:19:48 2009 (4A5BC114)
fffff880`02b5b000 fffff880`02b79000   tdx      tdx.sys      Tue Jul 14 02:21:15 2009 (4A5BC16B)
fffff880`02b79000 fffff880`02b86000   TDI      TDI.SYS      Tue Jul 14 02:21:18 2009 (4A5BC16E)
fffff880`02b86000 fffff880`02bcb000   netbt    netbt.sys    Tue Jul 14 02:21:28 2009 (4A5BC178)
fffff880`02bcb000 fffff880`02be0000   amdppm   amdppm.sys   Tue Jul 14 02:19:25 2009 (4A5BC0FD)
fffff880`03c00000 fffff880`03c11000   blbdrive blbdrive.sys Tue Jul 14 02:35:59 2009 (4A5BC4DF)
fffff880`03c11000 fffff880`03c17000   AsIO     AsIO.sys     Thu Apr 22 14:18:03 2010 (4BD0306B)
fffff880`03c17000 fffff880`03c3d000   tunnel   tunnel.sys   Tue Jul 14 03:09:37 2009 (4A5BCCC1)
fffff880`03c3e000 fffff880`03cc8000   afd      afd.sys      Tue Jul 14 02:21:40 2009 (4A5BC184)
fffff880`03cc8000 fffff880`03cd1000   wfplwf   wfplwf.sys   Tue Jul 14 03:09:26 2009 (4A5BCCB6)
fffff880`03cd1000 fffff880`03cf7000   pacer    pacer.sys    Tue Jul 14 03:09:41 2009 (4A5BCCC5)
fffff880`03cf7000 fffff880`03d0d000   vwififlt vwififlt.sys Tue Jul 14 03:07:22 2009 (4A5BCC3A)
fffff880`03d0d000 fffff880`03d1c000   netbios  netbios.sys  Tue Jul 14 03:09:26 2009 (4A5BCCB6)
fffff880`03d1c000 fffff880`03d39000   serial   serial.sys   Tue Jul 14 03:00:40 2009 (4A5BCAA8)
fffff880`03d39000 fffff880`03d54000   wanarp   wanarp.sys   Tue Jul 14 03:10:21 2009 (4A5BCCED)
fffff880`03d54000 fffff880`03d68000   termdd   termdd.sys   Tue Jul 14 03:16:36 2009 (4A5BCE64)
fffff880`03d68000 fffff880`03db9000   rdbss    rdbss.sys    Tue Jul 14 02:24:09 2009 (4A5BC219)
fffff880`03db9000 fffff880`03dc5000   nsiproxy nsiproxy.sys Tue Jul 14 02:21:02 2009 (4A5BC15E)
fffff880`03dc5000 fffff880`03dd0000   mssmbios mssmbios.sys Tue Jul 14 02:31:10 2009 (4A5BC3BE)
fffff880`03dd0000 fffff880`03ddf000   discache discache.sys Tue Jul 14 02:37:18 2009 (4A5BC52E)
fffff880`03ddf000 fffff880`03dfd000   dfsc     dfsc.sys     Tue Jul 14 02:23:44 2009 (4A5BC200)
fffff880`03e00000 fffff880`03e3e000   1394ohci 1394ohci.sys Tue Jul 14 03:07:12 2009 (4A5BCC30)
fffff880`03e3e000 fffff880`03e47000   wmiacpi  wmiacpi.sys  Tue Jul 14 02:31:02 2009 (4A5BC3B6)
fffff880`03e47000 fffff880`03e53000   ndistapi ndistapi.sys Tue Jul 14 03:10:00 2009 (4A5BCCD8)
fffff880`03e54000 fffff880`03f48000   dxgkrnl  dxgkrnl.sys  Fri Oct 02 04:00:14 2009 (4AC5509E)
fffff880`03f48000 fffff880`03f8e000   dxgmms1  dxgmms1.sys  Tue Jul 14 02:38:32 2009 (4A5BC578)
fffff880`03f8e000 fffff880`03fb2000   HDAudBus HDAudBus.sys Tue Jul 14 03:06:13 2009 (4A5BCBF5)
fffff880`03fb2000 fffff880`03fcf000   parport  parport.sys  Tue Jul 14 03:00:40 2009 (4A5BCAA8)
fffff880`03fcf000 fffff880`03fdf000   CompositeBus CompositeBus.sys Tue Jul 14 03:00:33 2009 (4A5BCAA1)
fffff880`03fdf000 fffff880`03ff5000   AgileVpn AgileVpn.sys Tue Jul 14 03:10:24 2009 (4A5BCCF0)
fffff880`04000000 fffff880`0400c000   serenum  serenum.sys  Tue Jul 14 03:00:33 2009 (4A5BCAA1)
fffff880`0400c000 fffff880`0400d480   swenum   swenum.sys   Tue Jul 14 03:00:18 2009 (4A5BCA92)
fffff880`0400e000 fffff880`0417d000   athrx    athrx.sys    Wed Jun 24 03:37:01 2009 (4A41752D)
fffff880`0417d000 fffff880`0418a000   vwifibus vwifibus.sys Tue Jul 14 03:07:21 2009 (4A5BCC39)
fffff880`0418a000 fffff880`041d5000   Rt64win7 Rt64win7.sys Thu Nov 05 16:15:41 2009 (4AF2DE0D)
fffff880`041d5000 fffff880`041e0000   usbohci  usbohci.sys  Tue Jul 14 03:06:30 2009 (4A5BCC06)
fffff880`041e0000 fffff880`041f1000   usbehci  usbehci.sys  Tue Jul 14 03:06:30 2009 (4A5BCC06)
fffff880`041f1000 fffff880`041f9000   ASACPI   ASACPI.sys   Thu Jul 16 06:31:29 2009 (4A5E9F11)
fffff880`05000000 fffff880`05021000   WudfPf   WudfPf.sys   Tue Jul 14 03:05:37 2009 (4A5BCBD1)
fffff880`05024000 fffff880`0507e000   usbhub   usbhub.sys   Tue Jul 14 03:07:09 2009 (4A5BCC2D)
fffff880`0507e000 fffff880`05093000   NDProxy  NDProxy.SYS  Tue Jul 14 03:10:05 2009 (4A5BCCDD)
fffff880`05093000 fffff880`050b6000   nvhda64v nvhda64v.sys Tue Jun 22 01:07:25 2010 (4C1FE29D)
fffff880`050b6000 fffff880`050f3000   portcls  portcls.sys  Tue Jul 14 03:06:27 2009 (4A5BCC03)
fffff880`050f3000 fffff880`05115000   drmk     drmk.sys     Tue Jul 14 04:01:25 2009 (4A5BD8E5)
fffff880`05115000 fffff880`0511a200   ksthunk  ksthunk.sys  Tue Jul 14 03:00:19 2009 (4A5BCA93)
fffff880`0511b000 fffff880`05138000   usbccgp  usbccgp.sys  Tue Jul 14 03:06:45 2009 (4A5BCC15)
fffff880`05138000 fffff880`0514a000   dc3d     dc3d.sys     Thu Jul 01 13:07:45 2010 (4C2C68F1)
fffff880`0514a000 fffff880`05152080   HIDPARSE HIDPARSE.SYS Tue Jul 14 03:06:17 2009 (4A5BCBF9)
fffff880`05153000 fffff880`05161000   hidusb   hidusb.sys   Tue Jul 14 03:06:22 2009 (4A5BCBFE)
fffff880`05161000 fffff880`0517a000   HIDCLASS HIDCLASS.SYS Tue Jul 14 03:06:21 2009 (4A5BCBFD)
fffff880`0517a000 fffff880`05188000   kbdhid   kbdhid.sys   Tue Jul 14 03:00:20 2009 (4A5BCA94)
fffff880`05188000 fffff880`05194000   NuidFltr NuidFltr.sys Tue Jun 29 11:54:32 2010 (4C29B4C8)
fffff880`05194000 fffff880`051a1000   mouhid   mouhid.sys   Tue Jul 14 03:00:20 2009 (4A5BCA94)
fffff880`051a1000 fffff880`051b1000   point64  point64.sys  Tue Jun 29 11:54:31 2010 (4C29B4C7)
fffff880`051b1000 fffff880`051bf000   monitor  monitor.sys  Tue Jul 14 02:38:52 2009 (4A5BC58C)
fffff880`051bf000 fffff880`051e2000   luafv    luafv.sys    Tue Jul 14 02:26:13 2009 (4A5BC295)
fffff880`051e2000 fffff880`051f7000   lltdio   lltdio.sys   Tue Jul 14 03:08:50 2009 (4A5BCC92)
fffff880`05a00000 fffff880`05a09000   dump_atapi dump_atapi.sys Tue Jul 14 02:19:47 2009 (4A5BC113)
fffff880`05a09000 fffff880`05a1c000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 02:21:51 2009 (4A5BC18F)
fffff880`05a1c000 fffff880`05a37000   USBSTOR  USBSTOR.SYS  Tue Jul 14 03:06:34 2009 (4A5BCC0A)
fffff880`05a37000 fffff880`05a38f00   USBD     USBD.SYS     Tue Jul 14 03:06:23 2009 (4A5BCBFF)
fffff880`05a39000 fffff880`05a45000   Dxapi    Dxapi.sys    Tue Jul 14 02:38:28 2009 (4A5BC574)
fffff880`05a4c000 fffff880`05be6000   viahduaa viahduaa.sys Mon Aug 17 14:20:43 2009 (4A893D0B)
fffff880`05be6000 fffff880`05bf4000   crashdmp crashdmp.sys Tue Jul 14 03:01:01 2009 (4A5BCABD)
fffff880`05bf4000 fffff880`05c00000   dump_dumpata dump_dumpata.sys Tue Jul 14 02:19:47 2009 (4A5BC113)
fffff880`05e00000 fffff880`05ec8000   HTTP     HTTP.sys     Tue Jul 14 02:22:16 2009 (4A5BC1A8)
fffff880`05eca000 fffff880`05f1d000   nwifi    nwifi.sys    Tue Jul 14 03:07:23 2009 (4A5BCC3B)
fffff880`05f1d000 fffff880`05f30000   ndisuio  ndisuio.sys  Tue Jul 14 03:09:25 2009 (4A5BCCB5)
fffff880`05f30000 fffff880`05f48000   rspndr   rspndr.sys   Tue Jul 14 03:08:50 2009 (4A5BCC92)
fffff880`05f48000 fffff880`05f7e000   fastfat  fastfat.SYS  Tue Jul 14 02:23:28 2009 (4A5BC1F0)
fffff880`05f7e000 fffff880`05f9c000   bowser   bowser.sys   Tue Jul 14 02:23:50 2009 (4A5BC206)
fffff880`05f9c000 fffff880`05fb4000   mpsdrv   mpsdrv.sys   Tue Jul 14 03:08:25 2009 (4A5BCC79)
fffff880`05fb4000 fffff880`05fe1000   mrxsmb   mrxsmb.sys   Sat Feb 27 09:52:19 2010 (4B88CF33)
fffff880`0620c000 fffff880`0625a000   mrxsmb10 mrxsmb10.sys Sat Feb 27 09:52:28 2010 (4B88CF3C)
fffff880`0625a000 fffff880`0627d000   mrxsmb20 mrxsmb20.sys Sat Feb 27 09:52:26 2010 (4B88CF3A)
fffff880`0627d000 fffff880`06286000   cpuz133_x64 cpuz133_x64.sys Tue May 11 12:58:57 2010 (4BE92A61)
fffff880`06286000 fffff880`0632c000   peauth   peauth.sys   Tue Jul 14 04:01:19 2009 (4A5BD8DF)
fffff880`0632c000 fffff880`06337000   secdrv   secdrv.SYS   Wed Sep 13 16:18:38 2006 (4508052E)
fffff880`06337000 fffff880`06364000   srvnet   srvnet.sys   Tue Jun 22 06:20:32 2010 (4C202C00)
fffff880`06364000 fffff880`06376000   tcpipreg tcpipreg.sys Tue Jul 14 03:09:49 2009 (4A5BCCCD)
fffff880`06376000 fffff880`063de000   srv2     srv2.sys     Tue Jun 22 06:20:47 2010 (4C202C0F)
fffff880`06645000 fffff880`066db000   srv      srv.sys      Tue Jun 22 06:21:11 2010 (4C202C27)
fffff880`066db000 fffff880`066eb000   MpNWMon  MpNWMon.sys  Sat Mar 20 07:58:00 2010 (4BA463E8)
fffff880`066eb000 fffff880`0671c000   WUDFRd   WUDFRd.sys   Tue Jul 14 03:06:06 2009 (4A5BCBEE)
fffff880`0678d000 fffff880`06798000   asyncmac asyncmac.sys Tue Jul 14 03:10:13 2009 (4A5BCCE5)
fffff880`11c00000 fffff880`11c2f000   ndiswan  ndiswan.sys  Tue Jul 14 03:10:11 2009 (4A5BCCE3)
fffff880`11c2f000 fffff880`11c4a000   raspppoe raspppoe.sys Tue Jul 14 03:10:17 2009 (4A5BCCE9)
fffff880`11c4a000 fffff880`11c6b000   raspptp  raspptp.sys  Tue Jul 14 03:10:18 2009 (4A5BCCEA)
fffff880`11c6b000 fffff880`11c85000   rassstp  rassstp.sys  Tue Jul 14 03:10:25 2009 (4A5BCCF1)
fffff880`11c85000 fffff880`11c94000   kbdclass kbdclass.sys Tue Jul 14 02:19:50 2009 (4A5BC116)
fffff880`11c94000 fffff880`11ca3000   mouclass mouclass.sys Tue Jul 14 02:19:50 2009 (4A5BC116)
fffff880`11ca3000 fffff880`11cb5000   umbus    umbus.sys    Tue Jul 14 03:06:56 2009 (4A5BCC20)
fffff880`11ce1000 fffff880`12972e00   nvlddmkm nvlddmkm.sys Sat Jul 10 00:15:58 2010 (4C37918E)
fffff880`12973000 fffff880`12974180   nvBridge nvBridge.kmd Sat Jul 10 00:07:54 2010 (4C378FAA)
fffff880`12975000 fffff880`129cb000   USBPORT  USBPORT.SYS  Tue Jul 14 03:06:31 2009 (4A5BCC07)
fffff880`129cb000 fffff880`129ef000   rasl2tp  rasl2tp.sys  Tue Jul 14 03:10:11 2009 (4A5BCCE3)
fffff960`000f0000 fffff960`003ff000   win32k   win32k.sys   Sat Jun 19 07:31:59 2010 (4C1C483F)
fffff960`00500000 fffff960`0050a000   TSDDD    TSDDD.dll    Tue Jul 14 03:16:34 2009 (4A5BCE62)
fffff960`006b0000 fffff960`006d7000   cdd      cdd.dll      unavailable (00000000)
fffff960`00950000 fffff960`009b1000   ATMFD    ATMFD.DLL    Thu May 27 07:11:31 2010 (4BFDF0F3)

Unloaded modules:
fffff880`0671c000 fffff880`0678d000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`013ee000 fffff880`013fc000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01498000 fffff880`014a4000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`015f6000 fffff880`015ff000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`00e65000 fffff880`00e78000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

 

[TorrentG]

Yes, it was definitely the VIA driver causing issues this time:

"Unable to load image \SystemRoot\system32\drivers\viahduaa.sys"

Update from here: Link Removed

 

[Mark Sziklai]

i think i have found my problem and it's not a good one either, i ran memtest86 and just after 2 passes it managed to find these errors.
PASS 1 PASS 2
Tst : 3 4
Pass : 1 1
Failing Address :0012f9e3ffc - 4857.8MB 000bfffc184 - 3071.9MB
000bfffc18c - 3071.9MB
000bfffc194 - 3071.9MB
000bfffc18c - 3071.9MB
000bfffc1a4 - 3071.9MB
000bfffc1ac - 3071.9MB
000bfffc1b4 - 3071.9MB
000bfffc1bc - 3071.9MB
Good : dfdfdfdf f5591c78
Bad : 00dfdfdf 8f591c78
Err-bits : df000000 7a000000
Count chan : 1-8 9-16


i'm guessing i have a huge problem and need to send them back as they have a lifetime warrenty. it's just a shame really as i have only had them for 10 months now.

 

[TorrentG]

Yeah, I think it was a combination of the old wireless driver causing issues and also the bad RAM. Each was probably responsible for crashes at different times. The good news is that your machine should be perfectly stable once you have the RAM replaced.

What you can try to do before replacing is to make sure that the bios settings are supplying enough voltage (VDIMM) to the modules. Use CPU-Z to find out the exact model number. Then visit the manufacturer's site for the voltage and timing settings. Adjust the motherboard bios settings accordingly and test again.

In all likelihood though, yes, the memory will still need to be replaced but a small chance not.

 

[Mark Sziklai]

infact i have just installed cpu-z and it says my crucial ballistix 1333MHz cl7 ram is running at the wrong clocks, it says that they are running at 9-9-9-24 and also the frequence is also running at 669.6 MHz. could this also cause these problems as it could just mean that i have to manually clock them myself. which i don't really know how to do on my ASUS motherboard.

 

[TorrentG]

That looks correct to me. What you can do is to post a screen shot of the memory tab and also of the spd tab. I'll check on things for ya with this info.

 

[Mark Sziklai]

i've forgot how to save my printscreen so that i can upload it

 

[TorrentG]

Type "snipping tool" in the start menu without the quotes, then press enter. You can make .jpg screen shots with that to attach.

 

[Mark Sziklai]

and here is the website with timings and also the site that i got the ram from.

Crucial 4GB (2x2GB) DDR3 1333MHz/PC3-10600 Ballistix.. | Ebuyer.com

 

[TorrentG]

Set the motherboard VDIMM setting (or RAM Voltage) to 1.8v and save. Reboot to Windows and use normally. If it crashes anytime soon, replace the modules.

Reference - Link Removed due to 404 Error

If you have an i7 processor, this memory is not compatible because the max memory voltage to be used with them is 1.65v.

 

[Mark Sziklai]

ok thanks, fingers crossed

 

[TorrentG]

You're welcome. But recheck my last post - I edited it.

 

[Mark Sziklai]

do you think i should change the timings manually to 6-6-6-20 then and 1.8V. i also have a couple of minidumps and i think one of them is pointing at the NVidia graphics card. and the answer to you question is no i dont have a I7. so just incase it helps i'll list my computer specs

Processor: AMD Phenom II 955 Black Edition
Mobo: ASUS M4A785TD-V EVO 785G
Graphics card: Gigabyte GTX 470 Super OC
HDD: Seagate 500GB (for OS system)
Seagate 1TB
RAM: Crucial Ballistix 1333MHz
Wireless Adaptor: D-Link DWA-556
PSU: Antec 750w Earthwatts
Coolermaster 690 II Advanced (with 7 fans)

 

[TorrentG]

Nah, that will make it more likely to crash because of the tighter timings.

Have the manufacturer replace the RAM since Memtest showed errors.

 

[Mark Sziklai]

na that could take upto 28days for them to replace it, and i haven't sent them off yet. as i wanted to see if i can fix it. well i'll try the timings as that is what they should be running at anyway