Windows 10 Troubleshooting Persistent Error with W7F .zip File

[Bernardg51]

Hello,

I've been having this error for the past 2 weeks now. It never happened before.
I have joined the W7F .zip file.
How can I fix this?

Thanks guys.

 

[Bernardg51]

OK, I'll post anything new.

 

[Bernardg51]

Hello kemical,

It just happened again, but I had no problem since this weekend.
But this time I had the verifier running!
I did as you told me and grabbed the dumps with W7F Diagnostic Tool.

Hopefully, we'll be able to find out what's wrong this time.

 

[Bernardg51]

And another one just now.

 

[kemical]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {20, 2, 0, fffff80212cef543}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl!DXGADAPTER::SetPowerComponentActiveCBWorker+2b0 )

Followup:     MachineOwner

Hi,
all dump files were the same as the above. Unfortunately nothing was generated from the driver verifier and I would ask you turn this off especially if it's been running longer than 24hrs.

Try turning off hardware acceleration via the Flash application. This guide will help, look under 'Solve video playback issues:
Flash Player video playback issues

Test again and post the results..