Windows 10 Troubleshooting Persistent Error with W7F .zip File

Bernardg51 · Sep 3, 2016

Hello,

I've been having this error for the past 2 weeks now. It never happened before.
I have joined the W7F .zip file.
How can I fix this?

Thanks guys.

kemical · Sep 3, 2016

Hi,
unfortunately i'm still having issues although I can see that some dumps are graphics related. Please remove your current graphics driver using this application:
Display Driver Uninstaller (DDU) V17.0.1.0 Released. - Wagnardmobile Forum
This is the Display Driver Uninstaller and not only removes the driver but anything else left behind by previous installs.
Once your back into Windows (you need to be in safe mode to use the DDU) install the latest driver found here:
Link Removed

You also have quite a few crashes due to Desktop Windows Manager or DWM.exe. Please run these scans and hopefully clear any corruption within the os:

File scans
Right click on the Start menu icon and from the revealed list choose 'admin...

Bernardg51 · Sep 17, 2016

OK, I'll post anything new.

Bernardg51 · Sep 21, 2016

Hello kemical,

It just happened again, but I had no problem since this weekend.
But this time I had the verifier running!
I did as you told me and grabbed the dumps with W7F Diagnostic Tool.

Hopefully, we'll be able to find out what's wrong this time.

Bernardg51 · Sep 21, 2016

And another one just now.

kemical · Sep 21, 2016

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {20, 2, 0, fffff80212cef543}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl!DXGADAPTER::SetPowerComponentActiveCBWorker+2b0 )

Followup:     MachineOwner

Hi,
all dump files were the same as the above. Unfortunately nothing was generated from the driver verifier and I would ask you turn this off especially if it's been running longer than 24hrs.

Try turning off hardware acceleration via the Flash application. This guide will help, look under 'Solve video playback issues:
Flash Player video playback issues

Test again and post the results..

Windows 10 Troubleshooting Persistent Error with W7F .zip File

Bernardg51

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