webmanoffesto
New Member
- Joined
- Sep 13, 2010
- Messages
- 20
- Thread Author
-
- #1
Frequently when I try to print I get a "The Printer is Offline" message.
When I go to resolve the problem I click "Print"
I get the Print Dialogue box
There I see Printer Name
and I can choose
- Canon MX310 and
When I go to resolve the problem I click "Print"
I get the Print Dialogue box
There I see Printer Name
and I can choose
- Canon MX310 and
- Canon MX310 Fax
- Canon MX310 (Copy 1) [Default]
- Canon MX310 (Copy 1) [Default]
- Canon MX310 (Copy 1) Fax
The two Canon MX310's seem to be the problem
One prints and the other doesn't
When I go to View Printers and Devices I see
Canon MX310 (default) and
Canon MX310 Fax.
I don’t see the “Copy 1”
I don’t see the “Copy 1”
How do I resolve this problem?
Windows 7
Canon MX310 Printer
Solution
- Joined
- May 25, 2009
- Messages
- 6,659
I would go into Device Manage and delete both printers.
Reboot and let Windows reinstall the operating printer.
Reboot and let Windows reinstall the operating printer.