Windows 7 unable to open internet explorer

J

javapoppa

Well-Known Member
Joined
Jun 10, 2014
Messages
13
when I attempt to open IE I get the box stating "Internet Explorer has stopped working" and the following problem details:

Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 11.0.9600.17126
Application Timestamp: 53882d40
Fault Module Name: DefaultTabWrap64.dll
Fault Module Version: 1.8.0.1
Fault Module Timestamp: 52e170cc
Exception Code: c0000005
Exception Offset: 0000000000001254
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 7724
Additional Information 2: 77243ef9da715807d6fa6b1e8b493710
Additional Information 3: 25f0
Additional Information 4: 25f084991b71cb3a48909d153a2adecd

I have tried removing IE 9 and replaced it with a new download of IE 11 but no help. Computer and IE 11 have been scanned but no change.
 
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Gavin Oscur said:
To fix this issue, plz follow the instructions in the given link, might it helps you..
Link Removed
Click to expand...

Gavin: Thanks for the article. The good news is that hitting the reset button eliminated the annoying "Stopped working" error box; the bad news is that IE still didn't open, just a white page with a little blue rotating circle. I guess that could be labeled as progress.
 
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