Windows 10 Unable to perform or search for updates

Discussion in 'Windows 10 Help and Support' started by robnelli, Dec 16, 2015.

  1. robnelli

    robnelli Senior Member

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    I recently upgraded to Windows 10 on my Dell Inspiron E1505 laptop from Windows 7. After updating, I'm unable to check on updates. I get:

    There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x8007042c)

    Looking online, I find this has something to do with the firewall.
     
  2. Neemobeer

    Neemobeer Windows Forum Team
    Staff Member

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    As long as you haven't done anything to the Windows Firewall then the rule should be enabled. The rule for Windows Updates is
    Control Panel > Windows Firewall > Advanced Settings > Outbound Rule > Core Networking IPHTTPS Just make sure there is a Green Check next to it.

    If there is a problem with your Windows Update Cache you can clear it out as follows
    • Press WinKey + r
    • Type services.msc
    • Stop the Windows Update and Background Intelligent Transfer Service
    • Delete C:\Windows\SoftwareDistrubtion
    • Restart the two services and Windows Update will rebuild this folder
     

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