Windows 10 Unable to perform or search for updates

robnelli

Senior Member
#1
I recently upgraded to Windows 10 on my Dell Inspiron E1505 laptop from Windows 7. After updating, I'm unable to check on updates. I get:

There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x8007042c)

Looking online, I find this has something to do with the firewall.
 


Neemobeer

Windows Forum Team
Staff member
#2
As long as you haven't done anything to the Windows Firewall then the rule should be enabled. The rule for Windows Updates is
Control Panel > Windows Firewall > Advanced Settings > Outbound Rule > Core Networking IPHTTPS Just make sure there is a Green Check next to it.

If there is a problem with your Windows Update Cache you can clear it out as follows
  • Press WinKey + r
  • Type services.msc
  • Stop the Windows Update and Background Intelligent Transfer Service
  • Delete C:\Windows\SoftwareDistrubtion
  • Restart the two services and Windows Update will rebuild this folder
 


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