powercfg -a >%userprofile%\Desktop\powercfg-a.txt
powercfg -q >%userprofile%\Desktop\powercfg-q.txt
Microsoft Kernel Debug Network Adapter ROOT\KDNIC\0000 This device is disabled.
[font=lucida console]**************************Wed Apr 3 14:44:42.469 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\040313-28641-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 4:47:27.151[/B]
*** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
*** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by :[B]iaStorA.sys[/B]
BugCheck [B]9F, {3, fffffa8008a73060, fffff802c223a920, fffffa800cdde390}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8008a73060, Physical Device Object of the stack
Arg3: fffff802c223a920, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa800cdde390, The blocked IRP
BUGCHECK_STR: 0x9F
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: [B]0x9F_3_cdrom_IMAGE_iaStorA.sys[/B]
CPUID: "Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz"
MaxSpeed: 2800
CurrentSpeed: [B]2793[/B]
BIOS Version P01-A3
BIOS Release Date 12/31/2009
Manufacturer Acer
Product Name Aspire M5811
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Apr 2 17:42:48.147 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\040213-21590-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 4:16:52.829[/B]
*** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
*** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by :[B]iaStorA.sys[/B]
BugCheck [B]9F, {3, fffffa8008a73060, fffff803a887a920, fffffa800cdf6c60}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8008a73060, Physical Device Object of the stack
Arg3: fffff803a887a920, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa800cdf6c60, The blocked IRP
BUGCHECK_STR: 0x9F
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: [B]0x9F_3_cdrom_IMAGE_iaStorA.sys[/B]
CPUID: "Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz"
MaxSpeed: 2800
CurrentSpeed: [B]2793[/B]
BIOS Version P01-A3
BIOS Release Date 12/31/2009
Manufacturer Acer
Product Name Aspire M5811
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Mar 31 15:55:42.244 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\033113-21668-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 1:32:07.927[/B]
*** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
*** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by :[B]iaStorA.sys[/B]
BugCheck [B]9F, {3, fffffa8008a3f060, fffff800d459a920, fffffa800cd5c200}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8008a3f060, Physical Device Object of the stack
Arg3: fffff800d459a920, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa800cd5c200, The blocked IRP
BUGCHECK_STR: 0x9F
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: [B]0x9F_3_cdrom_IMAGE_iaStorA.sys[/B]
CPUID: "Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz"
MaxSpeed: 2800
CurrentSpeed: [B]2793[/B]
BIOS Version P01-A3
BIOS Release Date 12/31/2009
Manufacturer Acer
Product Name Aspire M5811
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
[font=lucida console]**************************Wed Apr 3 14:44:42.469 2013 (UTC - 4:00)**************************
[COLOR=RED][B]ASTRA64.sys Wed May 4 06:33:22 2005 (4278A4F2)[/B][/COLOR]
[COLOR=RED][B]wdcsam64.sys Wed Apr 16 04:39:08 2008 (4805BB2C)[/B][/COLOR]
[COLOR=RED][B]AVer7231_x64.sys Tue Aug 11 02:21:42 2009 (4A810DF6)[/B][/COLOR]
[COLOR=RED][B]HECIx64.sys Thu Sep 17 15:54:16 2009 (4AB293E8)[/B][/COLOR]
[COLOR=RED][B]PxHlpa64.sys Tue Oct 20 14:08:42 2009 (4ADDFCAA)[/B][/COLOR]
[COLOR=RED][B]NBVol.sys Mon Nov 21 20:22:00 2011 (4ECAF938)[/B][/COLOR]
[COLOR=RED][B]NBVolUp.sys Mon Nov 21 20:25:20 2011 (4ECAFA00)[/B][/COLOR]
e1i63x64.sys Wed Feb 29 22:25:14 2012 (4F4EEC1A)
GEARAspiWDM.sys Thu May 3 15:56:17 2012 (4FA2E2E1)
fsbts.sys Mon May 14 07:03:07 2012 (4FB0E66B)
SYMEVENT64x86.SYS Wed May 23 20:52:24 2012 (4FBD8648)
SYMNETS.SYS Fri Jul 20 22:07:07 2012 (500A0ECB)
Ironx64.SYS Mon Jul 23 20:34:50 2012 (500DEDAA)
EraserUtilRebootDrv.sys Tue Jul 31 19:36:50 2012 (50186C12)
eeCtrl64.sys Tue Jul 31 19:36:51 2012 (50186C13)
ccSetx64.sys Thu Aug 16 17:18:11 2012 (502D6393)
IDSvia64.sys Tue Aug 28 22:48:40 2012 (503D8308)
RtsUStor.sys Wed Aug 29 05:48:15 2012 (503DE55F)
iaStorA.sys Sat Sep 1 21:01:24 2012 (5042AFE4)
dump_iaStorA.sys Sat Sep 1 21:01:24 2012 (5042AFE4)
lvrs64.sys Mon Oct 22 22:11:24 2012 (5085FCCC)
lvuvc64.sys Mon Oct 22 22:12:08 2012 (5085FCF8)
intelppm.sys Mon Nov 5 22:55:02 2012 (50988A16)
AtihdW86.sys Wed Dec 12 12:20:30 2012 (50C8BCDE)
EX64.SYS Thu Dec 20 04:22:39 2012 (50D2D8DF)
ENG64.SYS Thu Dec 20 04:24:21 2012 (50D2D945)
LEqdUsb.Sys Thu Jan 3 03:12:57 2013 (50E53D89)
LHidEqd.Sys Thu Jan 3 03:12:59 2013 (50E53D8B)
LHidFilt.Sys Thu Jan 3 03:13:04 2013 (50E53D90)
LMouFilt.Sys Thu Jan 3 03:13:07 2013 (50E53D93)
RTKVHD64.sys Tue Jan 15 11:51:52 2013 (50F58928)
SYMDS64.SYS Wed Jan 16 20:56:45 2013 (50F75A5D)
SYMEFA64.SYS Fri Jan 18 19:31:37 2013 (50F9E969)
SRTSP64.SYS Fri Jan 25 16:26:16 2013 (5102F878)
SRTSPX64.SYS Fri Jan 25 16:30:05 2013 (5102F95D)
atikmpag.sys Tue Jan 29 14:37:59 2013 (51082517)
atikmdag.sys Tue Jan 29 15:50:57 2013 (51083631)
netr28x.sys Mon Feb 18 17:48:30 2013 (5122AFBE)
BHDrvx64.sys Sat Mar 16 01:18:38 2013 (514400AE)
[/font]
It looks like the system is crashing, probably on shutdown - which makes it impossible for it to resume as it never entered the power down state associated with sleep/hibernate.
Your BIOS dates from 2009. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.
I checked with the Acer Support site and there are no updates pertaining to the power settings or sleep mode issues. Acer support is not of much help, they don't even list updates for Windows 8 for this computer
There are issues with the PS2 keyboard and mouse. If you are using a USB keyboard and mouse it's safe to disregard these errors.
I am using a wireless Logitech keyboard and mouse (usb)
This device is disabled. Is it deliberate? If so, why?
Microsoft Kernel Debug Network Adapter - I disabled this after researching several other forums and this was identified as causing many issues. However, it made no difference and I have re-activated it.
I'm also seeing video issues (STOP 0x116/0x117) and Power Down issues with the CD-ROM driver (STOP 0x9F) in the WER Section of MSINFO32. The most recent one's are the power down issue with the CD-ROM driver.
Please remove the Western Digital software as it is known to cause problems with Windows systems.REMOVED
Please uninstall the Nero stuff - as it's older and it has storage filter drivers (which may be involved in the power down crashes). REMOVED
Please update the Intel Management Engine software for the same reason.
Please uninstall the Astra System Information tool as it's just too old for Win8.REMOVED
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :
UNINSTALL:
ASTRA64.sys Wed May 4 06:33:22 2005 (4278A4F2)
ASTRA32 - Advanced System Information Tool
http://www.carrona.org/drivers/driver.php?id=ASTRA64.sys
REMOVED
UNINSTALL:
wdcsam64.sys Wed Apr 16 04:39:08 2008 (4805BB2C)
Western Digital SCSI Arcitecture Model (SAM) WDM driver[br]2008 driver version has known BSOD issues in Win7
http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
All WD software was un-installed, and this driver still remains. The only way I see to remove it is to delete the file(s)
UPDATE:
AVer7231_x64.sys Tue Aug 11 02:21:42 2009 (4A810DF6)
AVerMedia 7231 capture service
http://www.carrona.org/drivers/driver.php?id=AVer7231_x64.sys
Unable to find the correct driver, as I can't figure out the correct search parameters.
UPDATE:
HECIx64.sys Thu Sep 17 15:54:16 2009 (4AB293E8)
Intel Management Engine Interface
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
Unable to find software or drivers to update with
UNINSTALL:
PxHlpa64.sys Tue Oct 20 14:08:42 2009 (4ADDFCAA)
Sonic CD/DVD driver (used by many different CD/DVD programs)
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
There is no Sonic software installed, so the only way I see to removed this driver is to delete the file(s)
UNINSTALL:
NBVol.sys Mon Nov 21 20:22:00 2011 (4ECAF938)
Nero Backup Volume Filter Driver
http://www.carrona.org/drivers/driver.php?id=NBVol.sys
REMOVED
UNINSTALL:
NBVolUp.sys Mon Nov 21 20:25:20 2011 (4ECAFA00)
Nero Backup Volume Upper Filter Driver
http://www.carrona.org/drivers/driver.php?id=NBVolUp.sys
REMOVED