TKR99
New Member
- Joined
- Jun 6, 2009
Hi all
I'm trying to help out some friends of mine who're not overly PC savvy & who've run into a problem that I'm equally at a loss to help them with.
I appreciate, before I ask, that it may be equally tough for anyone here to know how to track down the problem, but hope that perhaps the info I provide might help to some degree.
They've a Dell (unsure of model) Vista PC with a Canon printer and scanner permanently attached. They also have an E-Reader intermittently attached. No other hardware other than standard (mouse/kb etc).
The PC is, like many, overfull with a vast array of many different types of programs, some of which are unnecessary.
Their Windows is set up with 2 personal profiles- one for the brother & the other his sister, and the problem originated with the sister's profile.
The problem itself lies in a continual string of Device Connect/Disconnect sounds that starts as soon as she goes into her profile & just never stops. The stranger thing is that if the brother opens up his profile first he gets no noise, but as soon as the sister goes into hers, it begins & then continues when she closes hers & he goes back to his (I didn't think to ascertain whether they were switching users or logging off, but suspect the former).
The sister mentioned she thought that it began around a month ago after she'd opened up a "funny" email from a trusted friend - she didn't click on any links but stated the email didn't appear to have actually originated from the friend as it wasn't in keeping with his style. She couldn't think of anything else that might have provoked it.
I've switched off the particular sound to give them some peace but obviously something is continually provoking it. Anyone any ideas on what the likely cause/s might be??
Thanks
I'm trying to help out some friends of mine who're not overly PC savvy & who've run into a problem that I'm equally at a loss to help them with.
I appreciate, before I ask, that it may be equally tough for anyone here to know how to track down the problem, but hope that perhaps the info I provide might help to some degree.
They've a Dell (unsure of model) Vista PC with a Canon printer and scanner permanently attached. They also have an E-Reader intermittently attached. No other hardware other than standard (mouse/kb etc).
The PC is, like many, overfull with a vast array of many different types of programs, some of which are unnecessary.
Their Windows is set up with 2 personal profiles- one for the brother & the other his sister, and the problem originated with the sister's profile.
The problem itself lies in a continual string of Device Connect/Disconnect sounds that starts as soon as she goes into her profile & just never stops. The stranger thing is that if the brother opens up his profile first he gets no noise, but as soon as the sister goes into hers, it begins & then continues when she closes hers & he goes back to his (I didn't think to ascertain whether they were switching users or logging off, but suspect the former).
The sister mentioned she thought that it began around a month ago after she'd opened up a "funny" email from a trusted friend - she didn't click on any links but stated the email didn't appear to have actually originated from the friend as it wasn't in keeping with his style. She couldn't think of anything else that might have provoked it.
I've switched off the particular sound to give them some peace but obviously something is continually provoking it. Anyone any ideas on what the likely cause/s might be??
Thanks