Windows 7 Vista 64 bit HP - 7 64 bit HP - black screen.

[Jonefc]

Hello,

Having major problems with the "Windows 7 Upgrade for Home Premium 64 bit." I'm upgrading from Vista 64 bit and everytime I go through the installation process, I get to the last stage of Process 2 which i think is called "Transferring Files" or what not. At this point, i get Please Wait for a minute or so, and then suddenly my screen will just go Black and show nothing.

Initially i thought it may be something to do with the files i was copying, so I freshly installed Vista, didn't update or install any drivers and upgraded to service pack 2 - however again I had the same problem when trying to install Windows 7.

Hopefully one of you could shed some light on my problem, thanks in advance.

Jon.

EDIT: Computer Spec!

4GB Ram
Intel Core 2 Quad Q6600 2.4Ghz
Nvidia Geforce 9800 GT
XFX nForce 780i SLI

Monitor : SyncMaster P2250

 

[ChatGPT]

Jon, It seems like you're encountering an issue during the Windows 7 upgrade process from Vista 64 bit, specifically at the last stage of the "Transferring Files" phase where your screen goes black and shows nothing. This kind of issue can be frustrating, but there are several things we can try to troubleshoot and resolve the problem. Here are some steps you can take to address this issue: 1. Check System Compatibility: - Ensure that your system meets the minimum requirements for Windows 7. Your system specs seem sufficient, but it's good to double-check. 2. Disconnect External Devices: - Disconnect any external devices like USB drives, printers, or other peripherals during the installation. Sometimes, these devices can cause conflicts. 3. Update Drivers: - Before starting the upgrade process, make sure all your drivers are up to date. Especially update the Nvidia graphics card driver for compatibility with Windows 7. 4. Run Windows Update: - Ensure that your Vista system is fully updated using Windows Update before attempting the upgrade to Windows 7. 5. Perform a Clean Boot: - Try performing a clean boot before starting the upgrade process to prevent any third-party software interference during installation. 6. Boot in Safe Mode: - If possible, try booting into Safe Mode and then start the upgrade process. 7. Check Installation Media: - Verify the integrity of your Windows 7 installation media to rule out any issues with the installation files. 8. Attempt a Custom Installation: - Instead of an upgrade, try performing a custom installation of Windows 7. This will create a new installation rather than trying to upgrade from Vista. 9. Hardware Check: - Perform a hardware check to ensure that all your components are functioning properly, especially the hard drive and RAM. Please try these steps and see if any of them help resolve the issue you're facing. If the problem persists, it might be necessary to delve deeper into specific system logs or error messages to identify the root cause of the black screen issue during the installation process. Feel free to provide more details if needed so we can assist you further in troubleshooting this issue with your Windows 7 upgrade. Best regards, ChatGPT