WINDOWS 10 PRO 64 BIT FREEZES AFTER IMMEDIATE OS INSTALLATION

4joey1

Extraordinary Member
Hi!I have been using Windows 10 Home 64 bit on my HP Pavilion 15-au106TU laptop and the OS became unusable as it kept hanging and stalling almost immediately after booting the machine.

Thus I formatted my drive and installed afresh Windows 10 Pro 64 bit today and its already unusable as it also stalls and hangs immediately I boot the machine.I can hardly open anything including Microsoft Edge (I havent even managed to install anything) and barely got the dxdiag output below after several restarts.

How is it possible that immediately after complete install,Windows 10 immediately freezes making it unusable?
dxdiag1.PNG


Please find the dxdiag output.Also I have i5 CPU with more detailed CPU specs as below

processor : 0
vendor_id : GenuineIntel
cpu family : 6
model : 142
model name : Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz
stepping : 9
microcode : 0x3c
cpu MHz : 2700.000
cache size : 3072 KB
physical id : 0
siblings : 4
core id : 0
cpu cores : 2
apicid : 0
initial apicid : 0
fpu : yes
fpu_exception : yes
cpuid level : 22
wp : yes

I assume my laptop has high enough hardware specs to accommodate Windows 10 Pro so what could be the problem here?

Kindly assist.
 

kemical

Windows Forum Admin
Staff member
Premium Supporter
Hard to say initally what the problem could be but have you tried installing Windows again?

Is your Windows medai disk or usb?
 
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